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C Chapter 3 Reveiw
| Question | Answer |
|---|---|
| What are the jobs pharmacy technicians have had to do in the past? | Billing, ordering stock, typing, answering the phones, greeting customers, trouble shooting, cashiering,, and running errands |
| What are some of the functions of the state BOP? | Creating state pharmacy laws, enforcing both state and federal laws pertaining to pharmacy, register and certify pharmacy technicians, license pharmacist, and give patients a line to phone in any problems they have noticed at a pharmacy |
| What can happen if a pharmacy is found guilty of non compliance? | Fines can be imposed and pharmacy may be shut down |
| What are some nondiscretionary jobs a pharmacy technician may do? | Billing insurance companies, repackaging medications, and ordering stock |
| Who may sign off or give approval of task? | Pharmacist or in some states tech check tech certified technicians |
| What are some things that technicians can not do in the pharmacy? | council patients on medications, interpret scientific studies, or confer with medical personal regarding proper treatments |
| What are some basic skills required by pharmacy technicians? | understand how to use a computer, be able to type at least 35 words a minute, prepare various reports and documents, and order supplies appropriately |
| What are some of the specialized skills technician can learn? | Inventory, robot filler, IV tech, chemotherapy, anticoagulant, tech-check-tech, clinical, supervisory |
| What are the inventory technicians jobs? | order all stock, handle billing, talk to drug representatives, and may be responsible for ordering lowest cost items |
| What are the jobs a robot filler technician must do? | Trained to fill and keep them running smoothly |
| What are the jobs of a IV technician? | interprets orders and prepares all parenteral medications and special medication that is delivered IV or IM |
| What does a chemotherapy technician do? | prepares all chemotherapeutic agents and there related medications |
| What are the responsibilities of an anticoagulant technician? | assist pharmacist in contacting patients for follow ups on anticoagulant medications such as when the dose or medication needs to be changed? |
| What is a tech-check-tech trained technician do? | can check the work other technicians do to do lessen the workload on the pharmacist along with preparing floor stock |
| What does a clinical technician do? | Helps the clinical pharmacist track medications so they can have the appropriate information in the patients profile |
| What is the job of the supervisory technician? | schedules other technicians and may even hire prospective technicians by reviewing their skills and backgrounds |
| What are task you may need to know working in an inpatient pharmacy? | Stocking different medication, strengths, and forms across the hospital according to the wing your in, compounding non-sterile products, and prepare solutions and suspensions, and being able to get stat orders done and repackaging medications |
| What task do you need to know working in an outpatient pharmacy? | Must answer phones, register refills, answer questions on different types of insurance, and look up information in the computer while dealing with customer complaints and trying to fill their medications |
| What are some specialized technicians in the outpatient pharmacies? | trainer, recruiter, stock, insurance biller, and retail |
| What does a insurance billing technician do? | must know the guidelines for all insurance companies that they accept |
| what does a retail technician do? | must have excellent communication skill, phone skills, and filling prescriptions |
| What jobs do the stock technician do? | must know contacts for fast service and be able to quickly locate products, preform proper billing, including handling returns, recalled drugs, and controlled substances |
| what does the recruiter technician do? | hired by a company to recruit other technicians to come to their company |
| What does the trainer technician do? | A technician who trains new technicians on the computer programs and helps them master the skills related to their specific pharmacy |
| What type of pharmacy is growing steadily? | mail order/ E-pharmacy |
| What are the five forms of communication? | Listening, body language, verbal, phone etiquette, and hand writing |
| What are the five stages a terminally ill person goes through? | denial, anger, bargaining, depression, and acceptance |
| what are the different levels of technicians? | Technicians: don't even need a diploma or GED in some states Licensed: Are licensed through a government agency that has determined safe to work in pharmacy Registered: registered through the state board Certified: mastery or core knowledge proven |
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