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Chapter Ten
Intro Comm - Chapter 10
| Term | Definition |
|---|---|
| Brainstorming | An idea-gathering process in which group members offer whatever ideas they wish before any are debating. |
| Nominal Group Technique (NGT) | An idea-generating process in which group members generate their initial ideas silently and independently and then combine them and consider them as a group. |
| Ideawriting | An idea-generating process in which each member adds 3 or 4 ideas to a pile & then offers comments on others' ideas. Afterward, members respond to comments made about their ideas and generate a master list of ideas worthy of consideration. |
| Unanimous Consensus | Uncontested support for a decision - sometimes the only option in a group's decision-making process. |
| Stalemate | An outcome where members' opinions are so sharply divided that consensus is impossible to achieve. |
| False Consensus | An outcome where some members of a group say the support the unanimous decision even though they do not. |
| Majority Rule | A decision-making process that follows the will of the majority. |
| Minority Rule | A decision-making process in which a small number of members makes a decision on behalf of the group. |
| Expert Opinion | Recommendations of individuals who have expertise in a particular area that are sometimes the basis of a group's decision-making process. |
| Authority Rule | A decision-making process in which the leader of the group makes the decisions. |
| Traits | Defining characteristics of a person that are often relatively enduring and not easily changeable. |
| Physical Traits | The body's physical attributes. |
| Psychosocial Traits | Characteristics of one's personality and ways of relating to others. |
| Extroversion | A personality trait shared by people who are friendly, assertive, and outgoing with others. |
| Introversion | A personality trait shared by people who are shy, reserved, and aloof. |
| Communication Apprehension | Anxiety or fear about communicating with others. |
| Democratic Style | A leadership style in which every member of a group has the right to participate in decision making. |
| Autocratic Style | A leadership style in which leaders see themselves as having both the authority and the responsibility to take action on a group's behalf. |
| Laissez-faire Style | A leadership style in which leaders offer minimal supervision. |
| Power | the ability to influence or control people or events. |
| Reward Power | A form of power based on the leader's ability to reward another for doing what the leader says. |
| Coercive Power | A form of power that comes from the ability to punish. |
| Referent Power | A form of power that derives from attraction to the leader. |
| Legitimate Power | A form of power in which leaders' status or position gives them the right to make requests with which others must comply. |
| Expert Power | a form of power that stems from having expertise in a particular areas. |
| Informational Power | A form of power that stems from the ability to control access to information. |
| Five Styles of Conflict | Competing, Avoiding, Compromising, Collaborating, Accomodating |
| Competing Style | Represents a high concern for our own needs and desires and low concern for those of the other party. |
| Avoiding Style | Demonstrates low concern for both the self and the other party. |
| Accommodating Style | Opposite of competing and reflects a high concern for the other party but a low concern for the self. |
| Compromising Style | Reflects a moderate concern for everyone's needs and desires. |
| Collaborating Style | Represents a high concern for the needs of both sides in a conflict. |
| Groupthink | a situation in which group members seek unanimous agreement despite their individual doubts. |
| Illusion of Invulnerability | Group members are overly confident in their position, ignoring obvious problems. |
| Collective Rationalization | Members "explain away" any ideas that are contrary to the group's position. |
| Illusion of Morality | Members believe the decisions they make are morally correct ignoring any arguments to the contrary. |
| Excessive Stereotyping | Members construct negative stereotypes of anyone who disagrees with them. |
| Pressure for Conformity | Members feel pressure to conform to the group's decision and are branded as disloyal if they do not. |
| Self-censorship | Members don't speak up if they have dissenting viewpoints. |
| Illusion of Unanimity | Members falsely perceive that everyone agrees with the group's decision, because they don't hear anyone offering counter arguments. |
| Mindguards | Some members actively prevent the group from hearing about arguments or evidence against the group's position. |
| Barriers to Effective Listing In Groups | Noise, Boredom, Information Overload, Rebuttal Tendency |
Created by:
moogoogaiboo
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