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Psychology 1

Therapeutic, Proffessional and Group Communication Terms

All Communication TermsAll Communication Definition
Metacomunication all of the factors that influence how a message is percieved
Rapport establishing a trusting environment in which the client will feel comfortable sharing info and recieving info from you
Para Language oral delivery of a message (eg. tone of voice, inflection, sighing ect..)
Body Language aka non-verbal cummunication & kinesics, (eg. head position, body rhythm, gestures & posture)
6 Global Emotions surprise, sadness, anger, happiness/joy, disgust/contempt, fear
Social Influence the impact on one person's thinking and perception that arises from the behaviour and opinions of one or more other people
Obedience the tendency to to conform to the requests of an authority figure
Subjective Data non-measurable; assumptions (eg.patient is upset with you)
Objective Data direct and measurable data (eg. patient is missing 2 teeth)
Group a gathering of 2 or more individuals
Primary Group linked to the values an individual has, (eg. religion, family)
Secondary Group planned, time-limited associations, has a designated leader, identified purpose & disbands when goal is reached (eg. therapy groups, educational groups)
Group Dynamics the communication processes & behaviours occuring during the life of the group
Commitment the responsibility and involvement of the grous members
Successful Groups Commited members who are motivated to fulfil their group responsibilities
Functional Similiarity members have enough in common to communicate with each other and to carry out the group objective (eg. intellectual)
Purpose reason for the group's existance
Norms behavioural standards
Group Norms the behavioural standards expected of group members
Universal Norms norms held by most groups and are essential to the groups success
Group Specific Norms come from the combined knowledge of the group members and its specific goals
Cohiesiveness how much the group wants to stick together
Group think unwillingness to express conflicting views
Types of Nonfuctional Members Aggressor, Blocker, Joker/Disruptor, Avoider, Self-Confessor, Recognition Seeker
Psychological Centrality the level of emphasis a person places on different aspects of self concept (eg. care about how you look when you go clubbing)
Body Image physical aspects of self concept
Personal Identity all the attitudes and beliefs one has about them selves
Ideal Self the way one would like to be
Congruence Ideal Self is close to the self concept
Incongruence Ideal Self is far from the self concept
Created by: vashti84