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Psychology 1
Therapeutic, Proffessional and Group Communication Terms
| All Communication Terms | All Communication Definition |
|---|---|
| Metacomunication | all of the factors that influence how a message is percieved |
| Rapport | establishing a trusting environment in which the client will feel comfortable sharing info and recieving info from you |
| Para Language | oral delivery of a message (eg. tone of voice, inflection, sighing ect..) |
| Body Language | aka non-verbal cummunication & kinesics, (eg. head position, body rhythm, gestures & posture) |
| 6 Global Emotions | surprise, sadness, anger, happiness/joy, disgust/contempt, fear |
| Social Influence | the impact on one person's thinking and perception that arises from the behaviour and opinions of one or more other people |
| Obedience | the tendency to to conform to the requests of an authority figure |
| Subjective Data | non-measurable; assumptions (eg.patient is upset with you) |
| Objective Data | direct and measurable data (eg. patient is missing 2 teeth) |
| Group | a gathering of 2 or more individuals |
| Primary Group | linked to the values an individual has, (eg. religion, family) |
| Secondary Group | planned, time-limited associations, has a designated leader, identified purpose & disbands when goal is reached (eg. therapy groups, educational groups) |
| Group Dynamics | the communication processes & behaviours occuring during the life of the group |
| Commitment | the responsibility and involvement of the grous members |
| Successful Groups | Commited members who are motivated to fulfil their group responsibilities |
| Functional Similiarity | members have enough in common to communicate with each other and to carry out the group objective (eg. intellectual) |
| Purpose | reason for the group's existance |
| Norms | behavioural standards |
| Group Norms | the behavioural standards expected of group members |
| Universal Norms | norms held by most groups and are essential to the groups success |
| Group Specific Norms | come from the combined knowledge of the group members and its specific goals |
| Cohiesiveness | how much the group wants to stick together |
| Group think | unwillingness to express conflicting views |
| Types of Nonfuctional Members | Aggressor, Blocker, Joker/Disruptor, Avoider, Self-Confessor, Recognition Seeker |
| Psychological Centrality | the level of emphasis a person places on different aspects of self concept (eg. care about how you look when you go clubbing) |
| Body Image | physical aspects of self concept |
| Personal Identity | all the attitudes and beliefs one has about them selves |
| Ideal Self | the way one would like to be |
| Congruence | Ideal Self is close to the self concept |
| Incongruence | Ideal Self is far from the self concept |
Created by:
vashti84
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