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Professional
CH. 3 Professional image BSP
| Term | Definition |
|---|---|
| attitude | a manner of acting, posturing, feeling, or thinking that shows a person's mood, disposition, mindset, or opinion. |
| beliefs | specific attitudes that occur as a result or our values. |
| compartmentalization | the capacity to keep different aspects of your mental activity separate so you can achieve self-control |
| diplomacy | the art of being tactful |
| ergonomics | the study of human characteristics related to the specific work environment |
| ethics | principles of good character, proper conduct, and moral judgment, expressed through personality, human relation skills, and professional image. |
| goal setting | the identification of short and long term goals |
| life skills | tools and guidelines that prepare you for living as an adult in a challenging world |
| motivation | a desire for change |
| personal hygiene | the daily maintenance of cleanliness and healthfulness through certain sanitary procedures |
| personality | the outward expression of inner feelings, thoughts, attitudes, and values reflected through voice, gestures, posture, clothing, grooming, and environment |
| professional image | the impression projected by a person, consisting of outward appearance and conduct exhibited on the workplace |
| rapport | a close and empathetic relationship that establishes agreement and harmony between individuals |
| receptivity | the extent to which one is interested in and responsive to others' ideas, feelings, and opinions |
| self-management | the ongoing process of planning, organizing, and managing one's life |
| values | the deepest feelings and thought we have about ourselves and about life. |
| What is an individual’s professional image as it relates to barbering? | The impression a person projects while engaged in the profession of barbering |
| What are some personal elements that are part of an individual’s professional image? | Outward appearance, attitude, personality, conduct exhibited in the workplace, prior learning, and life skills |
| What are life skills? | The tools and guidelines that prepare you for living as a mature adult |
| What are values? | The deepest feelings and thoughts we have about ourselves and about life |
| What are beliefs? | Specific attitudes that occur as a result of values; they influence action and behavior. |
| How can attitudes be altered or changed? | By remaining open-minded to new insights |
| What are some basic requirements for personal and professional health? | Hygiene, personal hygiene, personal grooming, rest and relaxation, nutrition, exercise, stress management, a healthy lifestyle, healthy thoughts, and good posture |
| What is the definition of ergonomics? | The study of human characteristics for a specifi c work environment |
| What is the definition of the term human relations? | The psychology of getting along well with others |
| What are some desirable qualities for effective client relations? | Talk less, listen more; emotional control; positive approach; good manners; and acceptable mannerisms |
| What is the definition of rapport? | A close and empathetic relationship that establishes agreement and harmony between individuals |
| What are the three communication steps that will help to determine a client’s service expectations? | Organize thoughts, clarify, and repeat |
| What are professional ethics? | Principles and standards of good character, proper conduct, and moral judgment used in the performance of one’s profession. |
| Where does the best motivation for learning originate? | Internally or intrinsically |
| What is the primary purpose of state barber board laws, rules, and regulations? | To protect the health, safety, and welfare of the public and the community as they relate to the profession of barbering. |