Help
Options
Didn't know it?
click below
click below
Knew it?
click below
click below
Don't Know
Remaining cards (0)
Know
retry
shuffle
restart
0:00
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
CH 8-12 Fianl Review
Organizational Management
| Question | Answer |
|---|---|
| This involves determining how many and what type of people are needed. | demand forecast |
| This involves asking all applicants the same questions and comparing their responses to a standardized set of answers | structured interview |
| This is the consistency of test scores over time and across alternative measurements. | reliability |
| This way of evaluating employees focuses on outcomes only. | results evaluation |
| This is the process of helping people who have been dismissed from the company regain employment elsewhere | outplacement |
| This is a motivational theory that says lower-level needs supersede upper-level needs. | Maslow’s Hierarchy of Needs |
| The Expectancy Theory of motivation focuses on effort to performance, instrumentality and _________ expectancies | valence |
| This involves following a behavior with a positive consequence to reinforce that behavior | positive reinforcement |
| The three theory bases of leadership are _________, behavior and __________ approaches. | trait and contingency |
| These are the five types of power | legitimate, reward, coercive, referent and expert |
| When individuals work harder in a group than when they are alone, this is the _____________ effect. We want this to happen, versus having a slacker – this is known as ______________. | social facilitation and social loafing |
| This is a third-party who intervenes to help others manage their conflict | Mediator |
| Team members who are __________ specialist have more advanced job-related skills and team members who develop and maintain team harmony are ____________ specialists. | task and team maintenance |
| In this level of team building, group members jockey for positions of power and status, and conflicts arise | storming |
| These are the different ways of dealing with conflict | Avoiding, Accommodating, Compromising, Collaborating and Competing |
Created by:
tcriswell
Popular Management sets