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Chapter 6

Management Skills of Leadership& Motivation

Leadership Leadership involves directing staff, setting an example and delegating work.
Types of Leaders Leaders can be autocratic, democratic or laissez-faire.
Motivation Motivation is the willingness of people to work hard.
What is Maslow's Theory of Motivation? Its known as the hierarchy of needs. It says that all human needs can be arranged in hierarchy in order of their importance.
These needs are: Physical, Safety, Social, Esteem, and Self-actualisation needs.
McGregor's Theory of motivation Focuses on managers attitudes towards staff.
Theory X Managers have a negative view and people dislike work and must be forced to do it.
Theory Y Managers have a positive view that people, given the right conditions, can work hard and enjoy it.
Autocratic Leaders They do not like sharing their authority with subordinates but prefer to make most of the decisions themselves.
Democratic Leaders They are willing to discuss issues with staff and to delegate power and responsibility where necessary.
Laissez-Faire Leaders Involves giving staff general goals and targets to aim for and then giving them the authority to achieve these in whatever way they think best.
Created by: ciarabrowne
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