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management 2.3

chapter vocab

TermDefinition
intranet a private computer network that uses internet technology and is accessible only to organizational members.
Technology any equipment, tools, or operating methods that are designed to make work more efficient.
global village a boundaryless world where goods and services are produced and marketed worldwide.
multinational corporations (MNCs) any type of international company that maintains operations in multiple countries.
multidomestic corporation decentralizes management and other decisions to the local country where its doing business.
global corporation centralizes its management and other decisions in the home country.
transnational (borderless) organization a structural arrangement for global organizations that eliminates artificial geographical barriers.
global sourcing purchasing materials or labor from around the world whenever it is cheapest.
exporting making products domestically and selling them abroad.
importing acquiring products made abroad and selling them domestically.
licensing an agreement primarily used by manufacturing businesses in which an organization gives another the right, for a fee, to make or sell its products, using its technology or product specifications.
franchising an agreement primarily used by service businesses in which an organization gives another organization the right, for a fee, to use its name and operating methods.
global strategic alliance a partnership between an organization and a foreign company partner(s) in which resources and knowledge are shared in developing new products or building production facilities.
joint venture a specific type of strategic alliance in which the partners agree to form a separate, independent organization for some business purpose.
foreign subsidiary a direct investment in a foreign country that involves setting up a separate and independent facility or office.
parochialism a narrow focus in which managers see things only through their own eyes and from their own perspective.
global leadership and organizational behavior effectiveness (GLOBE) a program that studies cross-cultural leadership behaviors.
green management when managers recognize and consider the impact of their organization and its practices on the natural environment.
social responsibility a business firm's intention, beyond its legal and economic obligations, to do the right things and act in ways that are good for society.
social obligation when a business firm engages in social actions because or its obligation to meet certain economic and legal responsibilities.
social responsiveness when a business firm engages in social actions in response to some popular social need.
ethics a set of rules or principals that defines right and wrong conduct.
code of ethics a formal document that states an organization's primary values and the ethical rules it expects managers and nonmanagerial employee to follow.
workforce diversity ways in which people in a workforce are similar and different from one another in terms of gender, age, race, sexual orientation, ethnicity, cultural background, and physical abilities and disabilities.
Gen Y a population group that includes individuals born from about 1978 to 1994.
family-friendly benefits benefits that provide a wide range of scheduling options that allow employees more flexibility at work, accommodating their needs for work/life balance.
contingent workforce part-time, temporary, and contract workers who are available for hire on an as-needed basis.
empowerment when employees have decision-making discretion.
continuous improvement an organization's commitment to continually improving the quality of a product or service.
kaizen the Japanese term for an organization's commitment to continuous improvement.
work process engineering radical or quantum change in an organization.
Created by: ezzieee
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