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Chapter 7
Management Etc.
| Term | Definition |
|---|---|
| Management | Is the process of accomplishing the goals of an organization through the effective use of people and other resources. |
| Planning | involves analyzing information, setting goals, & making decisions about what needs to be done. |
| Organizing | means identifying & arranging the work& resources needed to achieve the goals that have to be done. |
| Staffing | Includes all of the activities involved in obtaining, preparing and compensating the employes of a business. |
| Implementing | is the effort to direct and lead people to accomplish. |
| Controlling | determines to what extent the business is accomplishing. |
| Management Style | is the way a manager treats and involves employees |
| Leadership | the ability to motivate |
| Human Relations | is the way people get along with each other |
| Influence | enables a person to affect the actions of other |
| Informal Influence | leadership role is not part of a formal structure |
| Formal Influence | leadership position is part of the organization structure |
| Ethical Business Practices | ensure that the highest standards of conduct are observed in a company. |
| Core Values | are the important principles that will guide decisions and actions in the company |
| Mission | "To nourish and delight everyone we serve." |
| Mission | Exceed our customers' expectations by being the leading provider of safe, responsive, value-added services in the student transportation industry. |
| Vision | Our vision is that people everywhere. will share the power of a wish |
| Vision | Every person has the opportunity to achieve his/her fullest potential and participate in and contribute to all aspects of life |