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Chapter 7
Leadership & Management
| Term | Definition |
|---|---|
| controlling | determines to what exent the business is accomplishing the goals is set out reach the next stage |
| core value | the important principle that guide decisions and action in the company |
| ethical business practices | practices that ensure the highest standards if conduct with who interact with the business |
| formal influence | relies on the organization structure of the business |
| human relations | the way people get along with each other |
| implementing | a managers effort to direct and lead people to accomplish the planned work if the organization |
| influence | powers able to affect others |
| informal influence | that is not part of formal structure |
| leadership | ability to motivate individual and groups to accomplish important goals. |
| management | the process of accomplishment the goals of an organization through the effective use of people and other people |
| management style | the way a manager treats and involve employeeS |
| organizing | functions of a manager involving identifying and arranging the work and resources needed to achieve the goals that have been set. |
| planning | the functions of a manager involving, analyzing information, setting goals, and making decisions about what to be done |
| staffing | the functions of a manager including all of the activities involved in obtaining, preparing, and compensating the employees of a business. |