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Chapter 7...
...Management and Leadership
| Term | Definition |
|---|---|
| controlling | determines to what extent the business is accomplishing the goals it set out to reach in the planning stage. |
| core values | the important principles that guide decisions and actions in the company. |
| ethical business practices | practices that ensure the highest standards of conduct are observered in a company's relationships with everyone who is a part of the business or affected by the business' activities. |
| formal influence | a leadership role that is part of the organization's structure. |
| human relations | the way people get along with each other. |
| implementing | a manager's effort to direct and lead people to accomplish the planned work of the organization. |
| influence | power enabling a person to affect the actions of others. |
| informal influence | a leadership role that is not part of a formal structure. |
| leadership | the ability to motivate indviduals and groups to accomplish important goals. |
| management | the process of accomplishing the goals of and organization through the effective use of people and other resources. |
| management style | the way a manager treats and involves employees. |
| organizing | the function of a manager involving identifying and arranging the work and rescources needed to achieve the goals that have been set. |
| planning | the function of a manager involving analyzing information, setting goals, and making decisions about what needs to be done. |
| staffing | the function of a manager including all of the activities involved in obtaining, preparing, and compensating the employees of a business. |