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Chapter 7...

...Management and Leadership

controlling determines to what extent the business is accomplishing the goals it set out to reach in the planning stage.
core values the important principles that guide decisions and actions in the company.
ethical business practices practices that ensure the highest standards of conduct are observered in a company's relationships with everyone who is a part of the business or affected by the business' activities.
formal influence a leadership role that is part of the organization's structure.
human relations the way people get along with each other.
implementing a manager's effort to direct and lead people to accomplish the planned work of the organization.
influence power enabling a person to affect the actions of others.
informal influence a leadership role that is not part of a formal structure.
leadership the ability to motivate indviduals and groups to accomplish important goals.
management the process of accomplishing the goals of and organization through the effective use of people and other resources.
management style the way a manager treats and involves employees.
organizing the function of a manager involving identifying and arranging the work and rescources needed to achieve the goals that have been set.
planning the function of a manager involving analyzing information, setting goals, and making decisions about what needs to be done.
staffing the function of a manager including all of the activities involved in obtaining, preparing, and compensating the employees of a business.
Created by: jhicptd
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