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Fun Home Directing 1
Arrangements Conference
| Question | Answer |
|---|---|
| Four-Fold Purpose of Arrangements Conference | 1. build rapport; 2. plan the funeral; 3. obtain vital statistics; 4. sell merchandise and service |
| "Triggering Event" | When the price of goods and services must be discussed. |
| GPL | General Price List |
| When is the GPL introduced? | During the Arrangements Conference, unless price of services is brought up by client before hand. |
| Who should be included in the Arrangements Conference | Family, Officiant, and the Funeral Director; in order to meet the needs/wishes of the family, requirements of their religion, legal requirements and local customs. |
| You must consult with the officiant to determine: | The date, time and location of the service. |
| What are the types of funeral services? | Traditional, Adaptive, Humanistic, Memorial Service, Immediate/Direct Disposition, and Graveside Service |
| Traditional Funeral Service | This service follows a set tradition. |
| Adaptive Funeral Service | This service is changeable, adaptable to the wishes of the family. |
| Humanistic | This service is devoid of any religious connotation (think of Pet's service) |
| Immediate/Direct Disposition Service | There is no service of any kind for the deceased. He or she is simply disposed of. |
| Graveside Service | This service takes place at the site of disposition. (again, think of Pet's service) |
| How many active bearers usually carry the casket? | There are usually 6-8 individuals. |
| Casketbearer | another term for pallbearer |
| Approximately how much weight does each pallbearer carry? | Approximately 40 pounds, depending on the size of the decedent and the make of the casket. |
| Honorary Bearers | These individuals do not actually carry the casket. They often precede the casket in a processions/recessions and are given special seating at the funeral service. An appropriate opportunity for young & elderly mourners to participate in the service. |
| Methods of Final Disposition | Burial, Entombment, Cremation, Disposition at Sea |
| Anatomical Donation | Formerly known at "leaving your body to science." This is not a "final disposition." Something still needs to be done with the body post research. |
| What is the principal rule with flower placement at the service? | Nothing is to separate the from from the deceased at the funeral. |
| Where do the flowers of the immediate family belong in a service? | Flowers given by immediate and close family need to be place closest to the casket. The head basket, casket piece and foot end of the casket are given to immediate family. After that flowers from distant family and then friends. |
| What is an example of a declinable charge? | Those charges which can be refused, such as paying for a casket if the body is to be cremated. |
| What is an example o a non-declinable charge? | Those charges which can not be refused, such as the professional service charge of the funeral director. |
| Who should sign all applicable release, disclosure and contractual forms? | The spouse, next of kin, or person in charge (informant) |
| For the death certificate, who provides the Vital Statistics? | This information is provided by the informant. This is usually the spouse, next of kin, but can also be an attorney or person appointed by a court of law. |
| What purposes do the Vital Statistics provide? | These details help you to complete the death certificate, prepare obituary or death notice, complete benefit-related forms, and maintain profile of the deceased and client families. |
| Who provides the Medical Certification on the Death Certificate? | The medical examiner/coroner, or the attending physician. |
| On a Death Certificate, what does Pronouncement deal with? | Pronouncement involves the particular time of death. |
| On a Death Certificate, what does Certification deal with? | Certification involves the Cause of Death and Manner of Death. |
| Cause of Death | This refers to how the individual died: asphyxiation - he or she stopped breathing. |
| Manner of Death | This refers to why the individual died: accident, homicide, etc... |
| Who receives the original copy of the Death Certificate? | The Registrar of Vital Statistics receives the original copy of the Death Certificate and makes certified copies. |
| What parts of the Death Certificate does the Funeral Director fill in? | Vital Statistics collected from the family; the time, date, place and mode of final disposition. |
| Who issues the Burial Transit Permit (also called the Disposition Permit?) | The Registrar of Vital Statistics issues the Disposition Permit. |
| When is the Burial Transit Permit issued? | This permit is issued upon completion of the Death Certificate. |
| What information is included in either or both the Death Notice and Obituary? | Some vital statistics info, survivors, service info and special requests ("private service" "in lieu of flowers") |
| What information is specific to the Obituary? | The biographic information, and photographs. |
| Which notice is general considered "classified advertising?" | Death notices are considered classified advertising, and are charged per line. |
| Which notice is considered a news item? | Obituaries are considered a news item and are often free of charge. |
| What kind of government benefits/programs are to be discussed? | Social Security, Veteran's Benefits, Railroad Retirement, National Cemeteries. |
| What is involved in discussing Social Security? | 1. Obtain the SSN; 2. explain available benefits; 3. explain eligibility requirements. |
| What is involved in discussing Veteran's Benefits (Dept of Veteran's Affairs)? | 1. Obtain deceased's discharge papers; 2. Explain available benefits: flag, headstone/marker, burial allowance; 3. Explain eligibility requirements. |
| What is involved in discussing National Cemeteries? | General eligibility requirements for burial in a national cemetery. There are additional requirements for burial in Arlington National Cemetery. |
| What are some of the merchandise that are sold during the arrangements meeting? | 1. Casket or alternative container; 2. Outside enclosures; 3. Urns; 4. Clothing; 5. Registrar, services folders, acknowledgement cards, prayer cards. |
| What are the two types of Pre-Need arrangements? | 1. Pre-funded funeral arrangements; 2. Pre-planned funeral arrangements. |
| Why make funeral arrangements in advance? | 1. personal wishes of the deceased made known to next of kin; 2. Intelligent/informed decisions can be made with less emotion; 3. pre-funded relieves survivors of financial burden; 4. pre-funded allowed to be arranged before reduction of medicaid. |
| Revocable Contract | A contract which may be terminated by the purchaser at any time prior to the death of the beneficiary |
| Irrevocable Contract | A contract for future funeral services which can not be terminated prior to the death of the beneficiary. |
| Guaranteed Contract | The funeral home guarantees that the services and merchandise will be provided at time, not to exceed an amount discussed at time of contract. |
| Non-guaranteed Contract | The funeral home only agrees to the amount prepaid plus any accruals credited to the balance due. Services and merchandise will assume whatever the current price is during time of service. |
| Third party (beneficiary) contract | Contracts entered into by two parties for the benefit of a third party. |
Created by:
kellyrb
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