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OMEGA XL

Certification Notes

QuestionAnswer
What is Omega XL made from? The New Zealand Perna Canaliculus or Green-Lipped Mussel.
When are the Green-Lipped Mussels harvested? When they are 4 inches long. This process can take 18-24 months.
What type of process is used to make Omega XL from the Green-Lipped Mussel? A cold extraction process is used to extract Omega-3 from the Green-Lipped Mussel. This process does not apply heat which can destroy the marine Lipids in the product.
What solution is added to the Green-Lipped Mussel powder to extract the oil? A gentle carbon dioxide solution is added to the Mussel powder to extract the oil. Then it's removed.
Who regulates the waters where the Green-Lipped Mussels are farmed? The New Zealand Marine Authority.
How long are the Green-Lipped Mussels on the barges after they're harvested? 2 hours. Then they're placed in refrigerated trucks.
What is Omega XL? The most potent all natural anti-inflammatory on the market today.
Past studies have shown that... The Green-Lipped Mussel to be 200-400 times more effective than standard fish oil in reducing inflammation.
Omega XL applies the health benefits of Omega-3's and... 29 other fatty acids.
Omega XL features are: Natural anti-inflammatory; no known side effects; no drug to drug interaction; no know allergic reactions; 30 healthy fatty acids including DHA & EPA; small easy to swallow soft gel cap.
Omega XL is composed of: 50mg of Lipid Oil; 100mg of Pharmaceutical Grade Olive Oil; and vitamin E per gel capsule.
The facility where Omega XL is manufactured is... FDA approved.
How many capsules are new customers advised to take? Four. Preferably with meals.
What's removed from Omega XL? Protein, carbohydrates and sodium.
Unlike standard fish oil, Omega XL is... Derived from a known source and is more bio-available.
The benefits of Omega XL are... Supports brain health; promotes heart health (reducing the risk of cardiovascular and respiratory diseases); reduces joint pain; reduces joint stiffness; helps to reduce swelling; promotes mobility and flexibility; promotes a healthy balance of EFAs.
Can pregnant women take Omega XL? Yes. Studies have shown that omega-3s may be beneficial during pregnancy.
Can children take Omega XL? Yes.
What does EFA stand for? Essential Fatty Acids.
Can the body produce EFAs? No. They must be acquired through our diets.
What's the omega-6 and omega-3 fatty acids ratio common in Western diets? 15 omega-6 to 1 omega-3 fatty acids.
What ratio of omega-6 and omega-3 fatty acids are recommended by doctors? 1 omega-6 to 1 omega-3 fatty acids.
What does omega-6 fatty acids produce? Omega-6 fatty acids promote inflammation. Too many omega-6 have been shown to contribute to the body producing a damaging inflammatory response.
What does omega-3 fatty acids do? Omega-3 fatty acids reduces inflammation.
Is Omega XL a drug? No. It a very potent all natural anti-inflammatory that does not prevent diseases.
What is inflammation? Inflammation is the body's normal defense mechanism against many adverse medical conditions.
Omega XL Soft Gel Capsule is smaller yet... More POTENT than regular fish oil. One Omega XL is equal to taking 10 standard fish oil capsules.
Omega XL is a small easy-to-swallow soft gel Capsule while... Standard fish oil capsules are very large and difficult to swallow.
Omega XL has no fishy aftertaste while... Standard fish oil has a fishy burp effect.
Omega XL is from a single source of origin, produced from the pristine waters of New Zealand while... Standard fish oil come from questionable or unknown source of production and origin.
Omega XL has no known drug interaction while... Standard fish oil may interfere with some medications.
Omega XL is derived from freshly harvested Green-Lipped Mussels while... Standard fish oils can come from multiple fish and fish parts.
Omega XL has 30 plus years of research and science on it's patented oil complex but... Standard fish oil has no specific research on oil in product.
Omega XL initial offer... "ASSUME" the sale. Physician Upgrade. Buy 1 get 1 (120 gel capsules)--$49.95 + $9.95 s/h. Auto-ship $91.90 + $4.95 s/h (2 bottles). Every 30 days.
Omega XL second offer... "ASSUME" the sale. Price Flex--Physician Upgrade. Buy 1 Get 1 (120 gel capsules)--$39.95 + $9.95 s/h. Auto-ship $81.90 + $7.95 s/h (2 Bottles) Every 30 days.
Omega XL finale offer... Single Bottle (60 gel capsules). $60.90 + $9.95 s/h (1 Bottle). No Auto-ship. Last resort!
US Rush Shipping and Handling Fee: $19.95
Canadian Shipping Fee: $19.95
International Shipping Fee: $34.95
Shipping Restrictions: We do not ship to Mexico, Spain, Sweden, Greece and Italy.
Upsell "New You" magazine with all auto-ship orders except... The single bottle offer. There's not auto-ship with this offer and New You magazine is not offered.
"New You" magazine is a: A national publication that focuses on beauty, cosmetic enhancement, anti-aging covering cutting-edge products and procedures that restore the look and energy of youth.
What benefits does "New You" magazine bring to the customer? New You brings readers the truth about innovative cosmetic procedures, anti-aging, wellness therapies and unique beauty secrets. It presents readers with stories about real patients, doctors, and results.
How frequently will the customer receive "New You" magazine? The customer will receive a new copy of "New You" magazine every quarter: March, June, September and December.
When do you offer "New You" magazine to a new customer? Offer "New You" magazine after you close and before you recap on the sale of Omega XL Physician Upgrade or Price Flex--Physician Upgrade. Always "ASSUME" the upsell.
What is upselling? Generating additional revenue.
US Regular Shipping and Handling Fee: $9.95
What are the four main objections generally faced by IBOs when trying to close the sale for Omega XL? Objection to Price; Objection to Auto-Ship; Objection to Method of Payment; Callback Objection.
What are some Rebuttal Options to Price Objections? (1) Flex Offer $39.95; (2) Post Date Offer (Up to 30 days); (3) Stress 90 day money back guarantee; (4) Single Bottle Comparison.
What are some Rebuttal Options to the Auto-Ship program? Stress the benefits of the Auto-Ship Program: Discounted future shipping; Account Flexibility. REBUTTAL Options: Discounts on future bottles; No contracts; single bottle price comparison; single bottle.
What are some Rebuttal Options to Method of Payment Objections? Credit/Debit Cards; US Checking Account; 3rd Party; Prepaid Card (Includes Callback); Refer to Customer Service.
What are some Rebuttal Options to Callback Objections? Limited time offer; Flex Offer; 90 day money back guarantee; single bottle comparison; Set a callback for a future time: need to schedule that with Workforce and your PA (Performance advisor).
What types of payments are not accepted? Money Orders; COD; Drafts from Savings Accounts.
What is an Objection? An objection is anything that the customer says that interrupts the progression of the sale. More often than not it is a request for more information, indicating that the customer has not arrived at a buying decision.
Most people want to know, what's in it for me? The key to answering this question is... Stating the benefits of the product, using the information provided by the customer.
How many Rebuttals are you to use with a customer? Three.
Rebuttals can be used to: Show the customer the benefits of the product; Show the customer that the product has worked for others through testimonials.
Once you have overcome an objection, continue with assuming the sale by asking closing questions like: What address will we be shipping your order to?
Before you rebuttal an objection: Pause to formulate a confident response and acknowledge that the customer has raised an objection by repeating what you heard to the customer. Example: I understand price is a concern for many of my customers.
There are 4 types of listeners. They are: Inactive Listeners; Selective Listeners; Active Listeners; Reflective Listeners.
What's the MOST important listening skill? Active Listening.
What is Active Listening? An Active Listener makes a conscious effort to hear and understand what others are saying.
There are 5 key elements to Active Listening. They are: Pay Attention; Show that you are listening; Provide Feedback; Defer Judgment; Respond Appropriately.
The CALL FLOW is divided into 2 sections: The Sales Approach and the Presentation.
The Sales Approach of the CALL FLOW is... Using the recommended sales techniques to close the sale.
The Presentation part of the CALL FLOW is... The order in which offers are to be presented to the customers.
Created by: StarWoors
 

 



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