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OMEGA XL
Certification Notes
Question | Answer |
---|---|
What is Omega XL made from? | The New Zealand Perna Canaliculus or Green-Lipped Mussel. |
When are the Green-Lipped Mussels harvested? | When they are 4 inches long. This process can take 18-24 months. |
What type of process is used to make Omega XL from the Green-Lipped Mussel? | A cold extraction process is used to extract Omega-3 from the Green-Lipped Mussel. This process does not apply heat which can destroy the marine Lipids in the product. |
What solution is added to the Green-Lipped Mussel powder to extract the oil? | A gentle carbon dioxide solution is added to the Mussel powder to extract the oil. Then it's removed. |
Who regulates the waters where the Green-Lipped Mussels are farmed? | The New Zealand Marine Authority. |
How long are the Green-Lipped Mussels on the barges after they're harvested? | 2 hours. Then they're placed in refrigerated trucks. |
What is Omega XL? | The most potent all natural anti-inflammatory on the market today. |
Past studies have shown that... | The Green-Lipped Mussel to be 200-400 times more effective than standard fish oil in reducing inflammation. |
Omega XL applies the health benefits of Omega-3's and... | 29 other fatty acids. |
Omega XL features are: | Natural anti-inflammatory; no known side effects; no drug to drug interaction; no know allergic reactions; 30 healthy fatty acids including DHA & EPA; small easy to swallow soft gel cap. |
Omega XL is composed of: | 50mg of Lipid Oil; 100mg of Pharmaceutical Grade Olive Oil; and vitamin E per gel capsule. |
The facility where Omega XL is manufactured is... | FDA approved. |
How many capsules are new customers advised to take? | Four. Preferably with meals. |
What's removed from Omega XL? | Protein, carbohydrates and sodium. |
Unlike standard fish oil, Omega XL is... | Derived from a known source and is more bio-available. |
The benefits of Omega XL are... | Supports brain health; promotes heart health (reducing the risk of cardiovascular and respiratory diseases); reduces joint pain; reduces joint stiffness; helps to reduce swelling; promotes mobility and flexibility; promotes a healthy balance of EFAs. |
Can pregnant women take Omega XL? | Yes. Studies have shown that omega-3s may be beneficial during pregnancy. |
Can children take Omega XL? | Yes. |
What does EFA stand for? | Essential Fatty Acids. |
Can the body produce EFAs? | No. They must be acquired through our diets. |
What's the omega-6 and omega-3 fatty acids ratio common in Western diets? | 15 omega-6 to 1 omega-3 fatty acids. |
What ratio of omega-6 and omega-3 fatty acids are recommended by doctors? | 1 omega-6 to 1 omega-3 fatty acids. |
What does omega-6 fatty acids produce? | Omega-6 fatty acids promote inflammation. Too many omega-6 have been shown to contribute to the body producing a damaging inflammatory response. |
What does omega-3 fatty acids do? | Omega-3 fatty acids reduces inflammation. |
Is Omega XL a drug? | No. It a very potent all natural anti-inflammatory that does not prevent diseases. |
What is inflammation? | Inflammation is the body's normal defense mechanism against many adverse medical conditions. |
Omega XL Soft Gel Capsule is smaller yet... | More POTENT than regular fish oil. One Omega XL is equal to taking 10 standard fish oil capsules. |
Omega XL is a small easy-to-swallow soft gel Capsule while... | Standard fish oil capsules are very large and difficult to swallow. |
Omega XL has no fishy aftertaste while... | Standard fish oil has a fishy burp effect. |
Omega XL is from a single source of origin, produced from the pristine waters of New Zealand while... | Standard fish oil come from questionable or unknown source of production and origin. |
Omega XL has no known drug interaction while... | Standard fish oil may interfere with some medications. |
Omega XL is derived from freshly harvested Green-Lipped Mussels while... | Standard fish oils can come from multiple fish and fish parts. |
Omega XL has 30 plus years of research and science on it's patented oil complex but... | Standard fish oil has no specific research on oil in product. |
Omega XL initial offer... | "ASSUME" the sale. Physician Upgrade. Buy 1 get 1 (120 gel capsules)--$49.95 + $9.95 s/h. Auto-ship $91.90 + $4.95 s/h (2 bottles). Every 30 days. |
Omega XL second offer... | "ASSUME" the sale. Price Flex--Physician Upgrade. Buy 1 Get 1 (120 gel capsules)--$39.95 + $9.95 s/h. Auto-ship $81.90 + $7.95 s/h (2 Bottles) Every 30 days. |
Omega XL finale offer... | Single Bottle (60 gel capsules). $60.90 + $9.95 s/h (1 Bottle). No Auto-ship. Last resort! |
US Rush Shipping and Handling Fee: | $19.95 |
Canadian Shipping Fee: | $19.95 |
International Shipping Fee: | $34.95 |
Shipping Restrictions: | We do not ship to Mexico, Spain, Sweden, Greece and Italy. |
Upsell "New You" magazine with all auto-ship orders except... | The single bottle offer. There's not auto-ship with this offer and New You magazine is not offered. |
"New You" magazine is a: | A national publication that focuses on beauty, cosmetic enhancement, anti-aging covering cutting-edge products and procedures that restore the look and energy of youth. |
What benefits does "New You" magazine bring to the customer? | New You brings readers the truth about innovative cosmetic procedures, anti-aging, wellness therapies and unique beauty secrets. It presents readers with stories about real patients, doctors, and results. |
How frequently will the customer receive "New You" magazine? | The customer will receive a new copy of "New You" magazine every quarter: March, June, September and December. |
When do you offer "New You" magazine to a new customer? | Offer "New You" magazine after you close and before you recap on the sale of Omega XL Physician Upgrade or Price Flex--Physician Upgrade. Always "ASSUME" the upsell. |
What is upselling? | Generating additional revenue. |
US Regular Shipping and Handling Fee: | $9.95 |
What are the four main objections generally faced by IBOs when trying to close the sale for Omega XL? | Objection to Price; Objection to Auto-Ship; Objection to Method of Payment; Callback Objection. |
What are some Rebuttal Options to Price Objections? | (1) Flex Offer $39.95; (2) Post Date Offer (Up to 30 days); (3) Stress 90 day money back guarantee; (4) Single Bottle Comparison. |
What are some Rebuttal Options to the Auto-Ship program? | Stress the benefits of the Auto-Ship Program: Discounted future shipping; Account Flexibility. REBUTTAL Options: Discounts on future bottles; No contracts; single bottle price comparison; single bottle. |
What are some Rebuttal Options to Method of Payment Objections? | Credit/Debit Cards; US Checking Account; 3rd Party; Prepaid Card (Includes Callback); Refer to Customer Service. |
What are some Rebuttal Options to Callback Objections? | Limited time offer; Flex Offer; 90 day money back guarantee; single bottle comparison; Set a callback for a future time: need to schedule that with Workforce and your PA (Performance advisor). |
What types of payments are not accepted? | Money Orders; COD; Drafts from Savings Accounts. |
What is an Objection? | An objection is anything that the customer says that interrupts the progression of the sale. More often than not it is a request for more information, indicating that the customer has not arrived at a buying decision. |
Most people want to know, what's in it for me? The key to answering this question is... | Stating the benefits of the product, using the information provided by the customer. |
How many Rebuttals are you to use with a customer? | Three. |
Rebuttals can be used to: | Show the customer the benefits of the product; Show the customer that the product has worked for others through testimonials. |
Once you have overcome an objection, continue with assuming the sale by asking closing questions like: | What address will we be shipping your order to? |
Before you rebuttal an objection: | Pause to formulate a confident response and acknowledge that the customer has raised an objection by repeating what you heard to the customer. Example: I understand price is a concern for many of my customers. |
There are 4 types of listeners. They are: | Inactive Listeners; Selective Listeners; Active Listeners; Reflective Listeners. |
What's the MOST important listening skill? | Active Listening. |
What is Active Listening? | An Active Listener makes a conscious effort to hear and understand what others are saying. |
There are 5 key elements to Active Listening. They are: | Pay Attention; Show that you are listening; Provide Feedback; Defer Judgment; Respond Appropriately. |
The CALL FLOW is divided into 2 sections: | The Sales Approach and the Presentation. |
The Sales Approach of the CALL FLOW is... | Using the recommended sales techniques to close the sale. |
The Presentation part of the CALL FLOW is... | The order in which offers are to be presented to the customers. |