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Management
Principles of Management
| Question | Answer |
|---|---|
| What are the 6 functions of Management? | Forecasting, Planning, Organizing, Controlling, Commanding, Coordinating |
| Who was one of the most influential contributors to modern concepts of management? | Henri Fayol |
| What is Planning? | Deciding what needs to happen in the future and generating plans for action. |
| What is Organizing? | Making sure the human and nonhuman resources are put into place |
| What is Coordinating? | Creating a structure through which an organization's goals can be accomplished. |
| What is Commanding? | Determining what must be done in a situation and getting people to do it. |
| What is Controlling? | Checking progress against plans. |
| What are the 3 basic roles of management? | Interpersonal; Informational; Decisional |
| What is the interpersonal role? | roles that involve coordination and interaction with employees |
| What is the informational role? | roles that involve handling, sharing, and analyzing information |
| What is the decisional role? | roles that require decision-making |
| What 6 skills must a manager require? | Political; Interpersonal; Conceptual; Diagnostic; Leadership; Technical |
| What is the Political skill? | used to build a power base and establish connections |
| What is the Interpersonal skill? | used to communicate, motivate, mentor and delegate |
| What is the Conceptual skill? | used to analyze complex situations |
| What is the diagnostic skill? | ability to visualize most appropriate response to a situation |
| What is the leadership skill? | ability to lead and provide guidance to a specific group |
| What is the tactical skill? | Expertise in one's particular functional area |
| What are the 3 management levels? | first level; middle level; top level |