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APMP Section 8-10
| Question | Answer |
|---|---|
| Critical chain | A networking technique that identifies paths through a project based on resource dependencies, as well as technical dependencies. |
| Critical path | A sequence of activities through a network diagram from start to finish, the sum of whose durations determines the overall duration. |
| Finish-to-finish | A dependency in an activity-on-node network. It indicates that one activity cannot finish until another activity has finished. |
| Finish-to-start | A dependency in an activity-on-node network. It indicates that one activity cannot start until another activity has finished. |
| Schedule management | The process of developing, maintaining and communicating schedules for time and resource. |
| Start-to-finish | A dependency in an activity-on-node network. It indicates that one activity cannot finish until another activity has started. |
| Activity | A task, job, operation or process consuming time and possibly other resources. |
| Consumable resource | A type of resource that only remains available until used up |
| Resource allocation | The process by which resources are attributed to activities. |
| Resource availability | The level of availability of a resource, which may vary over time. |
| Resource levelling | A scheduling calculation that delays activities such that resource usage is kept below specified limits. |
| Resource management | The acquisition and deployment of the internal and external resources required to deliver the project, programme or portfolio. |
| Resource scheduling | A collection of techniques used to calculate the resources required to deliver the work and when they will be required. |
| Resource smoothing | A scheduling calculation that involves utilising float or increasing or decreasing the resources required for specific activities, such that any peaks and troughs of resource usage are smoothed out. |
| Resources | All those items required to undertake work including people, finance and materials. |
| Re-usable resource | A resource that when no longer needed becomes available for other uses. |
| Time boxing | The production of project deliverables in circumstances where time and resources including funding are prioritised depending on what can be achieved in the fixed time scale. |
| Time scheduling | A collection of techniques used to develop and present schedules that show when work will be performed. |
| Total float | Time by which an activity may be delayed or extended without affecting the overall duration or violating a target finish date. |
| Budgeting and cost control | The estimation of costs, the setting of an agreed budget, and management of actual and forecast costs against that budget. |
| Committed expenditure | Costs that have not yet been paid but cannot be cancelled. |
| Drawdown | The removal of funds from an agreed source resulting in a reduction of available funds. |
| Funding | The means by which the capital required to undertake a project, programme or portfolio is secured and then made available as required. |
| Management reserve | A sum of money held as an overall contingency to cover the cost impact of some unexpected event. |
| Quality management | A discipline for ensuring the outputs, benefits and the processes by which they are delivered, meet stakeholder requirements and are fit for purpose. |
| Gate | The point between phases, gates and/or tranches where a go/no go decision can be made about the remainder of the work. |
| Integrated assurance | The coordination of assurance activities where there are a number of assurance providers. |
| Lessons learned | Documented experiences that can be used to improve the future management of projects, programmes and portfolios. |
| P3 assurance | The process of providing confidence to stakeholders that projects, programmes and portfolios will achieve their scope, time, cost and quality objectives, and realise their benefits. |
| Quality | The fitness for purpose or the degree of conformance of the outputs of a process or the process itself. |
| Audit | The systematic retrospective examination of the whole, or part, of a project or function to measure conformance with predetermined standards. |
| Continuous improvement | A planned systematic approach to improvement on an ongoing basis. |
| Quality assurance | A process to validate the consistent use of procedures and standards, and ensures that staff have the correct knowledge, skills and attitudes to fulfil their project roles and responsibilities in a competent manner. |
| Quality assurance plan | A plan that guarantees a quality approach and conformance to all customer requirements for all activities in a project. |
| Quality audit | An official examination to determine whether practices conform to specified standards or a critical analysis of whether a deliverable meets quality criteria. |
| Quality control | The process of monitoring specific project putputs to determine if they comply with relevant standards and identifying ways to eliminate causes of unsatisfactory performance. |
| Quality management system | The complete set of quality standards, procedures and responsibilities for a site or organisation. |
| Communication | The means by which information or instructions are exchanged. |
| Conflict management | The process of identifying and addressing differences that, if left unresolved, could affect objectives. |
| Collaborative negotiation | Negotiation that seeks to create a ‘winwin’ scenario where all parties involved get part or all of what they were looking for from the negotiation. |
| Negotiation | A discussion between two or more parties aimed at reaching agreement. |
| Active listening | A communication technique which requires the listener to feed back what they hear to the speaker. |
| Communication plan | A document that identifies what information is to be communicated to whom, why, when, where, how, through which medium and the desired impact. |
| Arbitration | The process of using a third party appointed to settle a dispute. |
| Conflict resolution | Approach to finding away through disputes |
| Mediation | An attempt to settle a legal dispute through active participation of a third party who works to find points of agreement and make those in conflict agree on a fair result. |