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OBC1
Group Dynamics
Question | Answer |
---|---|
Social perception (group dynamics) | Ability to accurately perceive the emotions, traits, motives, & intentions of others |
Impression management (group dynamics) | Tactics to induce liking and a favorable first impression by others |
Persuasion & social influence (group dynamics) | Ability to change others behaviors / attitudes in a desired direction |
Social adaptability (group dynamics) | Ability to adapt to or feel comfortable in a wide range of social situations |
Group (group dynamics) | 2 or more freely interacting people w/ shared norms & common goals/identity |
Formal group (group dynamics) | Group formed by a manager to help the organization accomplish its goal |
Formal group (group dynamics) | Work group , project team , committee , corporate board , or task force |
Informal group (group dynamics) | Getting together in friendship or common interests |
Formal groups fulfill (group dynamics) | Organizational & individual functions |
Organizational functions (group dynamics) | Accomplish tasks beyond a single individuals capabilities |
Organizational functions (group dynamics) | Generate new and creative ideas and solutions |
Organizational functions (group dynamics) | implement complex decisions & provide a problem solving mechanism for complex problems requiring varied info and assessments |
Organizational functions (group dynamics) | socialize & Train newcomers |
Individual functions (group dynamics) | Satisfy ones need for affiliation |
Individual functions (group dynamics) | Develop, enhance, & confirm ones self esteem and sense of identity |
Individual functions (group dynamics) | give individuals an opportunity to test & share their perceptions of social reality |
Individual functions (group dynamics) | Reduce the individuals anxieties & feelings of insecurity and powerlessness |
Individual functions (group dynamics) | Provide a problem solving mechanism for personal & interpersonal problems |
Social networking site (group dynamics) | A web enabled community who share all types of info |
The group development process (group dynamics) | Forming, storming, morning, performing,adjourning |
Forming (group dynamics) | Ice breaking stage, leaders emerge |
Storming (group dynamics) | Time of testing, individuals test the leader and or policies then determine how they fit into the structure *subgroups also form |
norming (group dynamics) | Group cohesiveness bind the group and gives them a "we" feeling |
Performing (group dynamics) | Vital stage focused on solving task problems |
Adjourning (group dynamics) | The work is done, and its time to move on to other things |
3 stages of group decay (group dynamics) | de-norming, de-storming, de-forming |
De-norming (group dynamics) | As the project evolves there is a natural erosion of standards of conduct. Group members drift in different directions and interests & expectations change |
De-storming (group dynamics) | An undercurrent of discontent slowly rises, individuals resistance increases, and cohesiveness declines |
De- forming (group dynamics) | The work group falls apart as subgroups battle for control. Pieces of the project are abandoned |
Feedback (group dynamics) | A verbal message directed from one to another to address a behavior |
roles | Expected behavior for a given position |
Role overload | Others expectations exceed ones ability |
Role conflict | Others have conflicting or inconsistent expectations |
Role ambiguity | Others Expectations are unknown |
Norms develop by | Explicit statements by managers or co-workers, critical events in a groups history, the first group behavior pattern that emerges , carry over behavior from past situations |
Norms are enforced | To help the group survive, clarify or simplify behavioral expectations, help avoid embarrassing situations, clarify group values |
initiator (task role) | Suggests new goals or ideas |
Info seeker/giver (task role) | Clarifies key issues |
Opinion seeker/giver (task role ) | Clarifies pertinent values |
Elaborator (task role) | Promotes greater understanding through examples or exploration of implication |
Coordinator (task role) | Pulls together ideas and suggestions |
Orienter (task role) | Keep group towards its stated goals |
Evaluator (task role) | Test groups accomplishment w/ various criteria such as logic and practicality |
Energizer (task role) | Prods group to move along or to accomplish more |
Procedural technician (task role) | Performs routine duties (outreach etc...) |
Recorder (task role) | Documents discussion and outcomes |
Encourager (maintenance role) | Fosters group solidarity by accepting & praising various points of view |
Harmonizer (maintenance role) | Mediates conflict thru reconciliation or humor |
Compromiser (maintenance role) | Helps resolve conflict by meeting others half way |
gatekeeper (maintenance role) | Encourages all group members to participate |
standard setter (maintenance role) | Evaluates the quality of group processes |
commentator (maintenance role) | Records and comments on group processes & dynamics |
follower (maintenance role) | serves as the passive audience |
Task roles | Enable work groups to define, clarify, and pursue a common pursue a common purpose |
Maintenance roles | Foster supportive and constructive interpersonal relationships |
Derogatory attitudes - impersonal (sexual harassment) | Behaviors that reflect derogatory attitudes about men and women |
Derogatory attitudes-personal (sexual harassment) | Behaviors targeted at individuals which are sexually inappropriate |
Unwanted dating pressure (sexual harassment) | Persistent requests for dates after target refuses |
Sexual propositions (sexual harassment) | proposition for affair |
Physical sexual contact (sexual harassment) | Unwanted kissing, embracing,rape |
Physical nonsexual contact (sexual harassment) | Congratulatory hug |
Sexual coercion (sexual harassment) | Threatening punishment unless sexual favors are performed |
The Asch effect | Giving into a unanimous but wrong decision |
groupthink | A mode of thinking that ppl engage in when they are deeply involved in a cohesive in group |
Symptoms of group think | Invulnerability, inherent morality, rationalization, stereotyped views of opposition, self censorship, peer pressure |
Social loafing | Decrease in individual effort as group size increases |
stepladder technique | Intended to enhance group decision making by structuring the entry of group members into a core group |
decision maker groups | Should be limited to no more than 5 members or less |