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Intro to Communication_Chapter 10

grouphate the distaste and aversion that people feel toward working in groups
primary groups groups that provide members with a sense of belonging and affection
secondary groups groups that meet principally to solve problems
social facilitation the tendency for people to work harder and do better when other are around
small group communication communication among a small number of people who share a common purpose or goal, who feel connected to each other, and who coordinate their behavior
group roles the shared expectations group members have regarding each individual's communication behavior in the group
task roles roles that are directly related to the accomplishment of group goals
relational roles roles that help establish a group's social atmosphere
individual roles roles that focus more on individuals' own interests and needs than on those in the group
strategic communication communication that is purpose directed
trait theory leadership theory that suggests that leaders are born
functional (situational) theory a theory that assumes leadership behaviors can be learned
shared (collaborative or distributed) leadership a type of leadership style where functional leadership is extended to an organizational level; all members are equal partners and share responsibility for the work of the group
style theory theory that asserts that a leader's manner or style determines his or her success
authorization leader leader who takes charge, makes all the decisions, and dictates strategies and work tasks
democratic leader leader whose style is characterized by considerable input from group members
laissez-faire a leadership style characterized by complete freedom for the group in making decisions
transformational leadership a leadership style that empowers group members to work independently from the leader by encouraging group cohesion
charismatic leadership a leadership style in which extremely self-confident leaders inspire unusual dedication to themselves by relying upon their strong personalities and charm
servent leadership a leadership style that seeks to ensure that other people's highest priority needs are being served in order to increase teamwork and personal involvement
analysis paralysis potential pitfall in small group interaction; occurs when excessive analysis prevents a group from moving toward a solution
brainstorm to generate as many ideas as possible without critiquing them
primary tension the uncertainty commonly felt in the beginning phase of decision making
secondary (recurring) tension conflict or tension found in the second or conflict phase of the decision-making process
emergence phase the third phase of the decision-making process; occurs when group members express a cooperative attitude
reinforcement phase the final phase of the decision-making process when group member reach consensus, and members feel a sense of accomplishment
groupthink a negative, and potentially disastrous group process characterized by "excessive concurrence thinking"
group processes the methods, including communication, by which a group accomplishes a task
Created by: ShannonLowe