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CST_110
Intro to Communication_Chapter 10
| Term | Definition |
|---|---|
| grouphate | the distaste and aversion that people feel toward working in groups |
| primary groups | groups that provide members with a sense of belonging and affection |
| secondary groups | groups that meet principally to solve problems |
| social facilitation | the tendency for people to work harder and do better when other are around |
| small group communication | communication among a small number of people who share a common purpose or goal, who feel connected to each other, and who coordinate their behavior |
| group roles | the shared expectations group members have regarding each individual's communication behavior in the group |
| task roles | roles that are directly related to the accomplishment of group goals |
| relational roles | roles that help establish a group's social atmosphere |
| individual roles | roles that focus more on individuals' own interests and needs than on those in the group |
| strategic communication | communication that is purpose directed |
| trait theory | leadership theory that suggests that leaders are born |
| functional (situational) theory | a theory that assumes leadership behaviors can be learned |
| shared (collaborative or distributed) leadership | a type of leadership style where functional leadership is extended to an organizational level; all members are equal partners and share responsibility for the work of the group |
| style theory | theory that asserts that a leader's manner or style determines his or her success |
| authorization leader | leader who takes charge, makes all the decisions, and dictates strategies and work tasks |
| democratic leader | leader whose style is characterized by considerable input from group members |
| laissez-faire | a leadership style characterized by complete freedom for the group in making decisions |
| transformational leadership | a leadership style that empowers group members to work independently from the leader by encouraging group cohesion |
| charismatic leadership | a leadership style in which extremely self-confident leaders inspire unusual dedication to themselves by relying upon their strong personalities and charm |
| servent leadership | a leadership style that seeks to ensure that other people's highest priority needs are being served in order to increase teamwork and personal involvement |
| analysis paralysis | potential pitfall in small group interaction; occurs when excessive analysis prevents a group from moving toward a solution |
| brainstorm | to generate as many ideas as possible without critiquing them |
| primary tension | the uncertainty commonly felt in the beginning phase of decision making |
| secondary (recurring) tension | conflict or tension found in the second or conflict phase of the decision-making process |
| emergence phase | the third phase of the decision-making process; occurs when group members express a cooperative attitude |
| reinforcement phase | the final phase of the decision-making process when group member reach consensus, and members feel a sense of accomplishment |
| groupthink | a negative, and potentially disastrous group process characterized by "excessive concurrence thinking" |
| group processes | the methods, including communication, by which a group accomplishes a task |
Created by:
ShannonLowe
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