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Police & Society Ch5
Police Management
| Term | Definition |
|---|---|
| management | directing individuals to achieve organizational goals in an efficient and effective manner. |
| organizing | the process of arranging personnel and physical resources to carry out plans and accomplish goals and objectives |
| planning | the process of preparing for the future by settings goals and objectives and developing courses of action for accomplishing them. |
| controlling | the process by which managers determine how the quality and the quantity of departmental systems and services can be improved. |
| chain of command | the higher the position, the greater the power, authority and influence. |
| paramilitary model | emphasized a legalistic approach and authoritarian managerial practices intended to control officers' behavior to improve crime control and lessen corrupt practices. |
| systems theory | all parts of a system (organization) are interrelated and dependent on one another |
| contingency theory | recognizes that there are many internal and external factors that influence organizational behavior. |
| Total quality management | a management system focusing on product quality |
| organizational design | the formal pattern of arrangement and relationship developed by police management to link people together to accomplish organizational goals. |
| centralization | authority and decision making are retained by the top organizational levels. |
| decentralization | authority and decision making are delegated to lower organizational levels as a mechanism to control their activities. |
| generalists | the greater number of tasks performed leads to a lower level of specialization |
| police paramilitary units (PPU) | |
| broken-windows theory | a hypothesis that when low levels of disorder and deviance are not held in check, then more serious types of crime are likely to follow. |
| zero-tolerance policing | a strategy in which officers "aggressively" target minor crime to send a signal that such behavior will not be tolerated. |
| Compstat (compare statistics) | a process that utilizes current crime data to analyze crime patterns and to respond quickly with "appropriate" resources and crime strategies |