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Chapter 10

Managing Personal Information

TermDefinition
DISCLOSE PRIVACY DIALECTIC tension between sharing personal information and keeping personal information confidential; also called the openness and closedness dialectic.
DISCLOSURE revealing confidential or secret information
SELF-DISCLOSURE sharing your own biographical data, personal ideas, and feelings
PRIVACY withholding confidential or secret information to enhance autonomy and/or minimize vulnerability
COMMUNICATION PRIVACY MANAGEMENT THEORY(CPM) theory that provides a framework for understanding the decision making processes people use to manage disclosure and privacy
SOCIAL PENETRATION THEORY theory holding that over time relationships move from lesser to greater intimacy based on the increasing number of topics that relational partners discuss and the degree of personal information disclosed on those topics
RECIPROCITY mutual exchange of information
INFORMATION CO-OWNERSHIP mutual protection of private information
OWNING FEELINGS OR OPINIONS skill of making "I" statements rather than generalizations to identify yourself as the source of a particular idea or feeling
DISPLAYING FEELINGS skill of accurately showing emotions through facial expressions, body language, or paralanguage
DESCRIBING FEELINGS skill of explaining emotions one feels in a precise and unemotional manner
MANAGING PRIVACY skill of making a conscious decision to withhold information or feelings from others
PERSONAL FEEDBACK disclosing information about others to them
DESCRIBING BEHAVIOR skill of accurately recounting the specific behaviors of others without drawing conclusions about those behaviors
CONSTRUCTIVE CRITICISM skill of diplomatically describing the specific negative behaviors or actions of another and the effects those behaviors/actions have on others
PRAISING skill of sincerely describing the specific positive behaviors or accomplishments of another and the positive effects those behaviors/accomplishments have on others
Created by: jaymoni
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