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Organization of Buss

Part 2

Control Evaluating how well an organization I achieving its goals and taking action to maintain or improve performance; one of the group principal tasks or management
Control Systems Formal target-setting, monitoring, evaluation and feedback systems that provide managers with information about how well the organization’s strategy and structure are working
Feedforward Control Control that gives managers information about customers’ reactions to goods and services so that corrective action can be taken if necessary
Organizational Culture The share set of beliefs , expectations, values, norms, and work routines that influence the ways in which individuals, groups, and teams interact with one another and cooperate to achieve organizational goals
Top-down change A fast, revolutionary approach to change in which top managers identify what needs to be changed and then move quickly to implement the changes throughout the organization
Bottom-up change A gradual or evolutionary approach to change in which managers at all levels work together to develop a detailed plan for change
Equity Theory A theory or motivation that focuses on people’s perceptions of the fairness of their work outcomes relative to their work inputs
Expectancy Theory The theory that motivation will be high when workers believe that high levels of effort lead to high performance and high performance leads to the attainment of desired outcomes
Extrinsically Motivated Behavior Behavior that is performed to acquire material or social rewards or to avoid punishment
Intrinsically Motivated Behavior Behavior that is performed for its own sake
Maslow’s Hierarchy of Needs An arrangement of five basic needs that, according to Maslow, motivate behavior. Maslow proposed that the lowest level of unmet needs is the prime motivator and that only one level of needs is motivational at a time
Maslow’s Hierarchy of Needs (all levels) Self-actualization needs, Esteem needs, Belongingness needs, Safety needs, Physiological needs
Merit Pay Plan A compensation plan that bases pay on performance
Created by: beckster3000