Help
Options
Didn't know it?
click below
click below
Knew it?
click below
click below
Don't Know
Remaining cards (0)
Know
retry
shuffle
restart
0:00
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
Chapter 8
Listening Effectively
| Term | Definition |
|---|---|
| LISTENING | the process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages |
| ATTENDING | the process of willfully striving to perceive selected sounds that are being heard |
| UNDERSTANDING | the process of accurately decoding a message so that you share its meaning with the speaker |
| CLARIFYING QUESTION | response designed to get further information or to remove uncertainty from information already received |
| PARAPHRASE | attempt to verify one's understanding of a message by putting it in one's words and sharing it with the speaker |
| CONTENT PARAPHRASE | paraphrase that conveys one's understanding on the denotative meaning of a verbal message. |
| FEELINGS PARAPHRASE | paraphrase that conveys one's understanding of the emotional meaning behind a speaker's verbal message |
| COMBINED PARAPHRASE | paraphrase that conveys one's understanding of both the denotative and emotional meaning behind a speaker's verbal message |
| REMEMBERING | process of moving information from shot term memory to long term memory |
| PRIMARY EFFECT | tendency to remember information that we heard first over what we heard in the middle |
| RECENCY EFFECT | tendency to remember information that we heard last over what we heard in the middle |
| REPETITION | saying something two, three, or even four times. |
| MNEMONIC DEVICE | any artificial technique used as a memory aid |
| CRITICALLY EVALUATING | process of interpreting what you have understood to determine how truthful, authentic or believable you judge the meaning to be. |
| FACTS | statements whose accuracy can be verified or proven |
| INFERENCES | claims or assertions based on the facts presented |
| PROBING QUESTIONS | questions by which we search for more information or try to resolve perceived inconsistencies in a message |
| RESPONDING | process of reacting to what has been heard while listening and after listening |
| BACK CHANNEL CUES | verbal and nonverbal signals demonstrating listener response to the speaker |
| APPRECIATIVE LISTENING | listening that focuses on the enjoyment of what is said. |
| DISCRIMINATIVE LISTENING | listening that focuses on gaining an accurate understanding of the message |
| COMPREHENSIVE LISTENING | listening that focuses on learning and remembering information |
| CRITICAL EVALUATING LISSTENING | listening that focuses on being able to judge or evaluate the the information heard |
| EMPATHIC LISTENING | listening that focuses on understanding the feelings of others |
Created by:
jaymoni
Popular Academic Vocabulary sets