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Speech Ch.7

Vocabulary from Ch. 7

TermDefinition
Listening The active process of making meaning out of another person's spoken message.
HURIER Model A model of effective listening that involves hearing, understanding, remembering, interpreting, evaluating, and responding.
Informational Listening Listening to learn something.
Critical Listening Listening with the goal of evaluating or analyzing what one hears.
Empathic Listening Listening in order to experience what another person is thinking or feeling.
Psedolistening Using feedback behaviors to give the false impression that one is listening.
Selective Attention Listening only to what one wants to hear.
Information Overload The state of being overwhelmed by the amount of information one takes in.
Glazing Over Daydreaming during the time not spent listening.
Rebuttal Tendency The tendency to debate a speaker's point and formulate a reply while the person is still speaking.
Closed-Mindedness The tendency not to listen to anything which one disagrees.
Competitive Interrupting Using interruptions to take control of a conversation.
Confirmation Bias The tendency to pay attention only to information that supports one's values and beliefs while discounting or ignoring information that doesn't.
Vividness Effect The tendency for dramatic, shocking, events to distort one's perception of reality.
Skepticism The practice of evaluating the evidence for a claim.
Created by: mamick
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