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Bus 384: Chapter 8
| Term | Definition |
|---|---|
| Questions to ask before investing in employee training | -Is training the solution to the problem? -Are the goals of training clear and realistic? -Is training a good investment? -Will training work? |
| On the Job Training (OJT) Methods | Job rotation, apprenticeship, internships |
| On the Job Training (OJT) | trainee works in the actual work setting usually under the guidance of an experienced worker, supervisor, or trainer |
| Off the Job Training Methods | formal courses, simulations, and role-playing |
| Stages in the Training process | 1) needs assessment 2) development and conduct of training 3) evaluation |
| Needs assessment levels | organizational , task, personal analysis |
| Needs assessment level: Organizational analysis | examines broad factors such as the organization's culture, mission, business climate, long- and short-term goals and structure |
| Needs assessment level: Task analysis | An examination of the job to be performed |
| Needs assessment level: Person Analysis | determines which employees need training by examining how well EE carry out the tasks that make up their jobs |
| realistic job previews | best method of creating appropriate expectations about the job...realistic info about the demands of the job, the organization's expectations of the job holder, and the work environment |
Created by:
mbarnum3
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