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Argylls Intro 7/8
Argylls Intro 7 and 8
| Question | Answer |
|---|---|
| The act or process of creating goals and objectives | Planning |
| Getting the resources arranged in an orderly and functional way | Organizing |
| Shows the structure of a business | Organization Chart |
| Person responsible for setting goals and planning as well as leading and controlling | Top-level manager |
| Carries out the decisions of the top-level manager | Middle manager |
| Responsible for the daily operations of a business | Operational manager |
| Providing direction and vision | Leading |
| Keeping the company on track to meet the goals of the business | Controlling |
| Structure in which managers are on one level | Line authority |
| Authority is in one place of an organization | Centralized organization |
| Authority is given to a number of managers in an organization | Decentralized |
| The type of business structure with departments | Formal Structure |
| A businees sturcture with more flexibility and less managers | Informal Structure |
| Most managers start here | Entry-level job |
| Ability of a leader to act and make decisions (figure it out) without advice | Initiative |
| Study of how people interact in the workplace | Human Relations |
| The adherence to a code of ethics: honest, fair, loyal | Integrity |
| Leadership style where one person runs everything | Autocratic |
| Leadership style in which managers work with employees to make decisions | Democratic Leadership |
| Leadership style where the leader sets the goals but leave others to get the job done. | Free-rein |
| Giving the power to others to complete a task | Delegate |
| Work groups that supervise themselves | Self-managed teams |
| This country started self-managed teams | Japan |
| In the U.S. self-managed teams started in this decade | 1980's |
| Four functions of management | Planning, Organizing, Leading, Controlling |
| When managers do many activities | Multi-tasking |
| Line and staff authority can lead to this problem | Overstaffing (too many workers) |
| When a manager resolves conflicts between workers | Leading |
| A good communicator does this | Listens and speaks well |
| Task-oriented, problem-solver, keep records, communication, human relations, business knowledge | Manager skills |
| CEO | Chief Executive Officer |
| Management level of the company President, CEO or COO | Top level |
| Decisive, knowing what to do, willing to take responsibility are qualities of this | Confidence |