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STMG Ch. 6 + 4 Jones
CSR Business Ethics & Sustainability
| Question | Answer |
|---|---|
| What is 'ethical behaviour'? | Behaviour that is accepted as 'right', 'good', or 'proper' in the context of a governing moral code. |
| Ethics do what? | "set standards as to what is good or bad, or right and wrong in a persons conduct" |
| Values are what? | Broad beliefs about what is and what is not appropriate behaviour |
| ____________ are broad beliefs about what is and what is not appropriate behaviour? | Values |
| _________ set standards as to what is good or bad, or right and wrong in a persons conduct | Ethics |
| Behaviour that is accepted as 'right', 'good', or 'proper' in the context of a governing moral code, is called...? | Ethical behaviour |
| The ___________ view considers ethical behaviour as that which delivers the greatest good to the greatest number of people. | Utilitarian |
| The Utilitarian View considers ethical behaviour as...? | That which delivers the greatest good to the greatest number of people |
| The _________ view considers ethical behaviour as that which advances long-term self-interests | Individualism |
| The Individualism View considers ethical behaviour to be...? | That which advances long term self-interests |
| The _______ _____ View considers ethical behaviour to be that which respects and protects the fundamental rights of people? | Moral Rights |
| The Moral Rights View consider ethical behaviour to be..? | That which respects and protects the fundamental rights of people |
| The ___________ view considers ethical behaviour to be that which treats people impartially and fairly according to guiding rules and standards | Justice |
| The Justice View considers ethical behaviour to be..? | That which treats people impartially and fairly according to guiding rules and standards |
| What is 'procedural justice'? | The degree to which policies and rules are fairly administered |
| What is 'distributive justice' concerned with? | The fair treatment of people regardless of their individual characteristics |
| Interactional Justice is what? | The degree to which others are treated with dignity and respect |
| __________ _________ is the degree to which others are treated with dignity and respect? | Interactional Justice |
| What is 'cultural relativism'? | The suggestion that there is no one right way to behave; ethical behaviour is determined by its cultural context |
| The suggestion that there is no one right way to behave, and that ethical behaviour is determined by cultural context is known as...? | Cultural relativism |
| ___________ suggests that ethical standards apply across all cultures | Universalism |
| Universalism suggests that...? | Ethical standards apply across all cultures |
| 'Ethical imperialism' in what? | An attempt to impose your ethical standards on other cultures |
| An __________ ___________ arises when action must be taken but there is no clear 'ethically right' option. | Ethical dilemma |
| What is an 'ethical dilemma'? | A situation where action must be taken but there is no one clear ethically right option. |
| What could contribute to an ethical dilemma? | Discrimination, sexual harassment, conflicts of interest, customer confidence, organisational resources |
| What are four rationalisations of unethical behaviour that managers could try convince themselves with? | 1. The behaviour is not really illegal 2. The behaviour is in everyone's best interests 3. No one will ever find out what you've done 4. The organisation will protect you |
| What three factors influence ethical managerial behaviour? | The person, the organisation, the external environment |
| What does 'ethics training' do? | Seeks to help people understand the ethical aspects of decision making and incorporate high ethical standards into their daily behaviour |
| What "Seeks to help people understand the ethical aspects of decision making and incorporate high ethical standards into their daily behaviour"? | Ethics training |
| What do 'whistleblowers' do? | They expose the misdeeds on others in organisations |
| Who exposes misdeeds of others in organisations? | Whistleblowers |
| How do some organisations protect against whistleblowers? | Strict chain of command, strong work group identities, ambiguous priorities |
| What is a 'code of ethics'? | Written guidelines that state values and ethical standards intended to guide the behaviour of employees |
| Who are organisational stakeholders? | Parties directly affected by the organisation's behaviour and those that hold a stake in its performance |
| What is CSR? | The obligation of an organisation to act in ways that serve both its own interest and the interests of its stakeholders. |
| ___________ is the "The obligation of an organisation to act in ways that serve both its own interest and the interests of its stakeholders." | Corporate Social Responsibility |
| What factors are included in CSR? | People, communities, the natural environment, long term success, and reputation |
| People, communities, the natural environment, long term success, and reputation are all factors of what? | CSR |
| What is the 'classical view' of CSR? | Management's only responsibility in running s business is to maximise profits |
| What perspective of CSR believes that "Management's only responsibility in running s business is to maximise profits" | The Classical View |
| What are some of the arguments against CSR? | Reduced business profits, raised business costs, diluted business purpose, too much social power without business accountability to the public. |
| What is the 'socioeconomic view' of CSR? | Management must be concerned for the broader social welfare, and not just for corporate profits |
| What perspective of CSR believes that "Management must be concerned for the broader social welfare, and not just for corporate profits"? | The Socioeconomic View |
| What is the benefit of increased financial return as a result of good socioeconomic CSR called? | A 'virtuous circle' |
| What is a 'virtuous circle?" | The resulting improved financial performance experienced by a firm using good socioeconomic CSR |
| What is a systematic assessment of an organisation's accomplishments in areas of social responsibility? | A 'social audit' |
| What is a social audit? | A systematic assessment of an organisation's accomplishments in areas of social responsibility |
| What social responsibility strategy avoids social responsibility and reflects mainly economic priorities? | An 'Obstructionist Strategy' |
| What social responsibility strategy seeks to protect the organisation by doing the minimum legally required to satisfy social expectations? | A 'Defensive Strategy' |
| What does an Obstructionist Strategy do? | It avoids social responsibility and reflects mainly economic priorities |
| What does a Defensive Strategy do? | It seeks to protect the organisation by doing the minimum legally required to satisfy social expectations |
| What social responsibility strategy accepts social responsibility and tries to satisfy prevailing economic, legal, and ethical performance criteria? | An Accommodative Strategy |
| What does an Accommodative Strategy do? | It accepts social responsibility and tries to satisfy prevailing economic, legal, and ethical performance criteria |
| What social responsibility strategy meets all the criteria of social responsibility, including discretionary performance? | A Proactive Strategy |
| What does a Proactive Strategy do? | It meets all the criteria of social responsibility, including discretionary performance |
| What is 'lobbying'? | Expressing opinions and preferences to government officials |
| What is "Expressing opinions and preferences to government officials" correctly defined as? | Lobbying |
| Define "greenhouse effect" | Potentially dangerous trapping of the sun's heat in the Earth's atmosphere caused by the burning of fossil fuels and a high concentration of carbon dioxide and other gases |
| What is the "Potentially dangerous trapping of the sun's heat in the Earth's atmosphere caused by the burning of fossil fuels and a high concentration of carbon dioxide and other gases" called? | The Greenhouse Effect |
| What is the Kyoto Protocol? | An agreement crafted in Japan in 1997 to deal with global warming |
| What happened at the Copenhagen Summit? | Delegates and officials from around the world failed to agree on strategies to beat climate change in 2009 |
| The NZ Emissions Trading Scheme does what? | The scheme is designed to reduce and moderate greenhouse gas emissions from industry as a means of achieving national emissions reduction targets (2008) |
Created by:
ginamaye
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