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STMG Ch. 6 + 4 Jones

CSR Business Ethics & Sustainability

QuestionAnswer
What is 'ethical behaviour'? Behaviour that is accepted as 'right', 'good', or 'proper' in the context of a governing moral code.
Ethics do what? "set standards as to what is good or bad, or right and wrong in a persons conduct"
Values are what? Broad beliefs about what is and what is not appropriate behaviour
____________ are broad beliefs about what is and what is not appropriate behaviour? Values
_________ set standards as to what is good or bad, or right and wrong in a persons conduct Ethics
Behaviour that is accepted as 'right', 'good', or 'proper' in the context of a governing moral code, is called...? Ethical behaviour
The ___________ view considers ethical behaviour as that which delivers the greatest good to the greatest number of people. Utilitarian
The Utilitarian View considers ethical behaviour as...? That which delivers the greatest good to the greatest number of people
The _________ view considers ethical behaviour as that which advances long-term self-interests Individualism
The Individualism View considers ethical behaviour to be...? That which advances long term self-interests
The _______ _____ View considers ethical behaviour to be that which respects and protects the fundamental rights of people? Moral Rights
The Moral Rights View consider ethical behaviour to be..? That which respects and protects the fundamental rights of people
The ___________ view considers ethical behaviour to be that which treats people impartially and fairly according to guiding rules and standards Justice
The Justice View considers ethical behaviour to be..? That which treats people impartially and fairly according to guiding rules and standards
What is 'procedural justice'? The degree to which policies and rules are fairly administered
What is 'distributive justice' concerned with? The fair treatment of people regardless of their individual characteristics
Interactional Justice is what? The degree to which others are treated with dignity and respect
__________ _________ is the degree to which others are treated with dignity and respect? Interactional Justice
What is 'cultural relativism'? The suggestion that there is no one right way to behave; ethical behaviour is determined by its cultural context
The suggestion that there is no one right way to behave, and that ethical behaviour is determined by cultural context is known as...? Cultural relativism
___________ suggests that ethical standards apply across all cultures Universalism
Universalism suggests that...? Ethical standards apply across all cultures
'Ethical imperialism' in what? An attempt to impose your ethical standards on other cultures
An __________ ___________ arises when action must be taken but there is no clear 'ethically right' option. Ethical dilemma
What is an 'ethical dilemma'? A situation where action must be taken but there is no one clear ethically right option.
What could contribute to an ethical dilemma? Discrimination, sexual harassment, conflicts of interest, customer confidence, organisational resources
What are four rationalisations of unethical behaviour that managers could try convince themselves with? 1. The behaviour is not really illegal 2. The behaviour is in everyone's best interests 3. No one will ever find out what you've done 4. The organisation will protect you
What three factors influence ethical managerial behaviour? The person, the organisation, the external environment
What does 'ethics training' do? Seeks to help people understand the ethical aspects of decision making and incorporate high ethical standards into their daily behaviour
What "Seeks to help people understand the ethical aspects of decision making and incorporate high ethical standards into their daily behaviour"? Ethics training
What do 'whistleblowers' do? They expose the misdeeds on others in organisations
Who exposes misdeeds of others in organisations? Whistleblowers
How do some organisations protect against whistleblowers? Strict chain of command, strong work group identities, ambiguous priorities
What is a 'code of ethics'? Written guidelines that state values and ethical standards intended to guide the behaviour of employees
Who are organisational stakeholders? Parties directly affected by the organisation's behaviour and those that hold a stake in its performance
What is CSR? The obligation of an organisation to act in ways that serve both its own interest and the interests of its stakeholders.
___________ is the "The obligation of an organisation to act in ways that serve both its own interest and the interests of its stakeholders." Corporate Social Responsibility
What factors are included in CSR? People, communities, the natural environment, long term success, and reputation
People, communities, the natural environment, long term success, and reputation are all factors of what? CSR
What is the 'classical view' of CSR? Management's only responsibility in running s business is to maximise profits
What perspective of CSR believes that "Management's only responsibility in running s business is to maximise profits" The Classical View
What are some of the arguments against CSR? Reduced business profits, raised business costs, diluted business purpose, too much social power without business accountability to the public.
What is the 'socioeconomic view' of CSR? Management must be concerned for the broader social welfare, and not just for corporate profits
What perspective of CSR believes that "Management must be concerned for the broader social welfare, and not just for corporate profits"? The Socioeconomic View
What is the benefit of increased financial return as a result of good socioeconomic CSR called? A 'virtuous circle'
What is a 'virtuous circle?" The resulting improved financial performance experienced by a firm using good socioeconomic CSR
What is a systematic assessment of an organisation's accomplishments in areas of social responsibility? A 'social audit'
What is a social audit? A systematic assessment of an organisation's accomplishments in areas of social responsibility
What social responsibility strategy avoids social responsibility and reflects mainly economic priorities? An 'Obstructionist Strategy'
What social responsibility strategy seeks to protect the organisation by doing the minimum legally required to satisfy social expectations? A 'Defensive Strategy'
What does an Obstructionist Strategy do? It avoids social responsibility and reflects mainly economic priorities
What does a Defensive Strategy do? It seeks to protect the organisation by doing the minimum legally required to satisfy social expectations
What social responsibility strategy accepts social responsibility and tries to satisfy prevailing economic, legal, and ethical performance criteria? An Accommodative Strategy
What does an Accommodative Strategy do? It accepts social responsibility and tries to satisfy prevailing economic, legal, and ethical performance criteria
What social responsibility strategy meets all the criteria of social responsibility, including discretionary performance? A Proactive Strategy
What does a Proactive Strategy do? It meets all the criteria of social responsibility, including discretionary performance
What is 'lobbying'? Expressing opinions and preferences to government officials
What is "Expressing opinions and preferences to government officials" correctly defined as? Lobbying
Define "greenhouse effect" Potentially dangerous trapping of the sun's heat in the Earth's atmosphere caused by the burning of fossil fuels and a high concentration of carbon dioxide and other gases
What is the "Potentially dangerous trapping of the sun's heat in the Earth's atmosphere caused by the burning of fossil fuels and a high concentration of carbon dioxide and other gases" called? The Greenhouse Effect
What is the Kyoto Protocol? An agreement crafted in Japan in 1997 to deal with global warming
What happened at the Copenhagen Summit? Delegates and officials from around the world failed to agree on strategies to beat climate change in 2009
The NZ Emissions Trading Scheme does what? The scheme is designed to reduce and moderate greenhouse gas emissions from industry as a means of achieving national emissions reduction targets (2008)
Created by: ginamaye
 

 



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