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Management FHU 1
Test 1
| Term | Definition |
|---|---|
| Management Function | Activities performed by managers of all types |
| Trade-off | Giving up of one thing in order to get something else |
| Dilemma | Position of deciding between two things that offer the strong potential for expected unpleasant outcomes |
| Management Roles | Behavior patterns that is expected of someone who has a position i a social unit |
| Management Pyramid | Model that can help you think about the dynamic relationship between who we are as persons. Action Thinking & Feeling Being & Becoming |
| Effectiveness | Accomplishes what it sets out to do. |
| Efficiency | Achieving the economic performance necessary for the organization's survival |
| Worldview | A set of presuppositions- assumptions which may be true, partially true, or entirely false |
| Character traits | The moral and mental qualities that distinguish one person from another in terms of moral values and habitual behavior |
| Trust | Confidence in or reliance on people in terms of what they say and do when working with others |
| Zone of indifference | Admin. orders are not questioned |
| Scientific management | Rational attempt to improve efficiency of individual workers and teams of workers |
| Bureaucracy | Few simple, rational rules |
| Management by objective | planning process based on setting objectives, developing action plans, and then determining how close to the goal the organization is performing |
| Total quality management | Systematic approach to continuously making improvements to quality and efficiency |
| Socialization process | Process by which the new manger learns the shared values of the organization, especially the ones that are high priority for mangers in higher levels of authority |
| Task environment | Where an organization transacts business with customers, suppliers, and workers, and where competitors have a direct influence on customers |
| General environment | Comprised of various influence and forces at work that affect all industries and consumers |
| Systemic thinking | Considering both the external and internal environments in which work takes place |
| System | Organized arrangement of elements that are interdependent and interconnected to form a purposeful organic whole |
| Organizational culture | Deeply embedded values and assumptions within a organization |
| Cultural intelligence | The capability to deal effectively with people from different cultural backgrounds |
| Expatriate | People who leave their home country to work in another country |
Created by:
Jonathan.pate
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