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PBM - Chapter 2

Vocabulary / key term - By Ian McGonigal

QuestionAnswer
Organizational enviroment All elements existing outside the organization's boundries that have the potential to affect the organization.
General enviroment The layer of the external enviroment that affects the organization indirectly.
Task enviroment The layer of the external enviroment that directly influences the organization's operations and performance.
Internal enviroment The enviroment that includes the elements within the organization's boundries.
International dimension The portion of the external enviroment that represents events originating in foreign countries as well as opportunities for U.S. companies in other countries.
Technological dimension The demension of the general enviroment that includes scientific and technological advancements in the industry and society at large.
Sociocultural dimension The dimension of the general enviroment representing the demographic characteristics, norms, customs, and values of the population within which the organization operates.
Economic dimension The dimension of the general enviroment representing the overall economic health of the country or region in which the organization operates.
Legal-political dimension The dimension of the general enviroment that includes federal, state, and local government regulations and political activities designed to influence company behavior.
Pressure group An interest group that works within the legal-political framework to influence companies to behave in socially responsible ways.
Customers People and organizations in the enviroment who accuire goods or services from the organization
Competitors Other organizations in the same industry or business that provide goods or services to the same set of customers.
Suppliers People and organizations who provide the raw materials the organization uses to produce output.
Labor market The people availible for hire by the organization.
Culture The set of ky values, beliefs, understandings, and norms that members of an organization share.
Sysmbol An object, act, or event that conveys meaning to others.
Story A narrative based on true events that is represented frequently and shared among organizational employees.
Hero A figure who exemplifies the deeds, character, and attributes of a strong corporate culture.
Slogan A phrase or sentence that succinctly expresses a key corporate value.
Ceremony A planned activity that makes up a special event and is conducted for the benefit of an audience.
Adaptibility culture A culture characterized by value that support the company's ability to interpret and translate signals from the enviroment into new behavior reponses.
Achievement culture A results-oriented culture that values competitiveness, personal initiative, and achievement.
Involvement culture A culture that places high value on meeting the needs of employees and values cooperation and equality.
Consistency culture A culture that values and rewards a methodical, rational, orderly way of doing things.
Cultural leader A manager who uses signals and symbols to influence cooporate culture.
General enviroment Technological, sociocultural, economic, legal-political, and international
Task enviroment Customer, competitors, suppliers, and labor markets
Internal enviroment Employees, culture, managment.
Types of cultures Adaptability, achievement, involvement, consistency culture.
Created by: maunderingcabal
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