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Arkansas OM Unit 2
Arkansas OM Unit 2 - Human Relations
Question | Answer |
---|---|
carefully planned steps to follow in case of trouble or danger | emergency procedure plan |
the study of the effects of the work environment on the health and well-being of employees | ergonomics |
a system of moral standards or values | ethics |
intentional deception to cause a person or business to give up property (assets) or some lawful right | fraud |
usually incomplete and/or false statements about individuals or situations that may be harmful to the company or its employees | gossip |
space within a person's home that is organized for the efficient performance of office tasks | home office |
failure to follow orders or instructions; refusal to do what is instructed | insubordination |
an establishment defined by its ability to accomplish business activities in a temporary environment | mobile office |
provides research, information, education, and training in the field of occupational safety and health | Occupational Safety and Health Administration (OSHA) |
unauthorized copying of a computer program that has been written by someone else | piracy |
a personal evaluation of one's strengths and weaknesses | self-assessment |
any unwanted and offensive sexual look, comment, suggestion, or physical contact that causes discomfort in the workplace | sexual harassment |
good manners, appropriate language, appropriate dress, and general conduct outside of the office environment | social behavior |
cooperation among members of a group | teamwork |
a permanent place where the operations of the business, professional person, or organization take place | traditional office |
the capability to perform work activities away from a traditional office setting | virtual office |