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Management Unit 4

accountability the obligation to accept responsibility for the outcomes of assigned tasks; being accountable
centralized organization all major planning and decision making is done by a group of top managers in the business. Often very complex and employees feel disconnected to management.
Decentralized organization a business is divided into smaller operating units, and mangers are given almost total responsibility. These units may operate as if they were independent companies.
Empowerment letting workers decide how to perform their work tasks and offer ideas on how to improve the work process. Workers become empowered.
Executive a top level manger who spends almost all of his/her time on management functions.
Flattened organization one with fewer levels of management. managers and employees assume many of the responsibilities previously assigned to other levels of management.
human relations how well people get along with each other when working together
Implementing carrying out plans and helping employees work effectively
Leadership style the general way a manger treats and directs employees or how they influence employees. Either by position, reward, expert, or identity power.
leadership the ability to influence individuals and groups to achieve organizational goals. These people have excellent human relation skills.
line organization all authority and responsibility may be traced in a direct line form the top executive down to the lowest employee level in the organization.
management the process of accomplishing the goals of a business through the effective use of people and other resources. This is the primary work of managers: planning, organizing, implementing, and controlling decisions.
Manager a person who completes all four management functions [planning, organizing, implementing, and controlling decisions] on a regular basis and has authority over other jobs and people.
Matrix organization combines workers into temporary work teams to complete specific projects. These assignments are temporary and employees with the needed skills are assigned the projects.
Mission statement a short, specific statement of the purpose and direction of the business
motivation the set of factors that cause a person to act in a certain way. [Ex. you are more motivated to study so that you will make a good grade]
operational planning short-term planning that identifies specific activities for each area of the business.
organizational chart a visual device that shows the structure of an organization and the relationships among workers and divisions of work.
organizing determining how plans can most effectively be accomplished; arranging resources to complete work.
planning analyzing information and making decisions.
policies guidelines used in making decisions regarding specific recurring situations.
procedure a list of steps to be followed for performing certain work.
responsibility the obligation to do an assigned task
self-directed work team a team in which members together are responsible for the work assigned to the team.
span of control the number of employees who are directly supervised by one person
strategic planning long-term planning that provides broad goals and directions for the entire business.
supervisor lowest level of management; oversees day-to-day operations.
SWOT analysis an examination of an organizations internal strengths and weaknesses, as well as opportunities and threats from its external environment.
Unity of command no employee has more than one supervisor at a time.
variance the difference between current performance and the standard
work team a group of individuals who cooperate to achieve a common goal.
Created by: tmwm1999
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