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Communications Ch 8
Building Common Ground in Interpersonal Relationships
| Term | Definition |
|---|---|
| Accommodation: | Sacrificing, in whole or in part, your own preferences and points of view. |
| Autonomy: | The desire to retain independence. |
| Avoidance: | Attempting to evade conflict. |
| Change: | The need for novelty and new experiences. |
| Coercion: | Psychologically or physically forcing the other person to accept your point of view. |
| Collaboration: | Working together to reach consensus. |
| Communication Climate: | The way people feel about their interactions with others, either in relationships or in groups. |
| Compromise: | Giving up something in order to find an acceptable solution to the problem. |
| Conflict: | A condition of disharmony and disagreement that exists when people who depend on one another see their needs, beliefs and values, or goals as incompatible. |
| Connection: | The need to be included in a relationship. |
| Constructive Responses to Conflict: | Communication characterized by cooperation, shared interests, flexibility, open discussion, and support of differences. |
| Destructive Responses to Conflict: | Communication characterized by competition, self-centeredness, hostility and defensiveness. |
| Dialectical Tensions: | Ongoing, changing needs that are often opposite or contradictory. |
| Expression: | The need to be or have others be open, candid, and confiding. |
| High Context: | An interaction style in which people expect others to figure out implicit meanings based on the situation or the relationship between communicators. |
| Low Context: | An interaction style in which communicators expect information to be direct and explicit. |
| Participation: | The level of communication where we accept others who are different as unique, valuable, and integrated into our lives. |
| Passive Aggression: | Indirect expression of hostility, often through the use of humor, guilt or inconsiderate behavior. |
| Persuasion: | Attempting to get others to change their point of view. |
| Privacy: | The need to be or have others be restrained, circumspect, and distant. |
| Resistance: | The level of communication where we judge others who are different and avoid or reject them. |
| Respect: | The level of communication where we begin to see value in the ways that others are different. |
| Stability: | The need to control our environment through safe and conventional routines. |
| Tolerance: | The level of communication where we are willing to acknowledge that differences exist. |