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Steve is one of six assistant athletic trainers at a large state university. Four of the assistants have more seniority than he does. He wants to institute an AIDS education program for all student-athletes. What would help him gain approval?
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Steve went to a conference on AIDS education. He learned a great deal about both the disease and how to prevent it in athletic populations. After he returned from the conference he organized an in-service. What is likely to influence the AIDS program?
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O&A Test 1
Test 1
| Question | Answer |
|---|---|
| Steve is one of six assistant athletic trainers at a large state university. Four of the assistants have more seniority than he does. He wants to institute an AIDS education program for all student-athletes. What would help him gain approval? | counterpower. |
| Steve went to a conference on AIDS education. He learned a great deal about both the disease and how to prevent it in athletic populations. After he returned from the conference he organized an in-service. What is likely to influence the AIDS program? | Steve's reputation as an expert. |
| Steve's request to fun and conduct the AIDS education program was denied. He got mad and started looking for another job. Hired as head AT at a small school and eventually started his AIDS education program. Which management concept did Steve use? | transformational leadership. |
| Steve's program was successful. He became known for his effectiveness as an AT. He was invited to speak before the local Rotary Club chapter. Which management role did Steve assume by accepting the speaking engagement? | figurehead role. |
| One of the businesswomen at the rotary meeting was so impressed with Steve and his program that she asked him if he would be willing to field-test some of her company's AIDS education pamphlets and posters. Which management role describes Steve's actions | entrepreneur role. |
| Steve delegates the decision of how to spend the $2500 to his two assistants. The both assistants want to do different things with the money. If Steve didn't care about preserving either of his subordinate's feelings, what conflict management employ? | competition. |
| If Steve is interested in achieving a high-quality decision on how to spend the $2500 while preserving the self-esteem of his assistants and improving the atmosphere in the AT room, which process should he facilitate? | collaboration. |
| If steve wanted to have the result of successful implementation of his project what should he do? | Steve should assign a date for completion, check for satisfactory progress, and insist on a report on the project completion date. |
| "I will just issue orders to my assistants rather than allowing them to try to work things out for themselves." Which management theories is best represented? | Henry Fayol's "unity of command". |
| What methods should Steve employ to ensure that his orders are effectively communicated to and understood by his assistants? | staff meetings. |
| Mary Wilson was the new AT for the Holland Public Schools. She was responsible for two high schools and four middle schools. When asked to describe her vision for sports medicine in her school district, she listed the following elements: | prevention of injuries of the sports medicine staff. |
| What are appropriate for inclusion in a vision statement? | Excellence in medical services, prevention of injuries of the sports medicine staff, & continued improvement of the sports medicine staff. |
| What are not appropriate for the vision statement of the sports medicine program of the Holland Public Schools? | Establishment of a sports medicine newsletter. |
| The school board issued an order that all department heads must file a program mission statement with the superintendent's office. What elements are appropriate for inclusion in a mission statement? | The goals of the program, the image Mary wanted the program to project, & the program's philosophy. |
| Although the school superintendent liked Mary and thought she was a good AT, he thought her vision and mission statements were junk. What groups are most likely to help Mary identify the expectations of "outside interests" relative to her program? | parents. |
| Which of the following people or groups are most likely to help Mary identify expectations of "inside interests" relative to her program? | assistant athletic trainers. |
| Given the fact that the school superintendent has not provided a budget for Mary's strategic planning and that she typically works 12-hour days, what methods of collecting student athlete feedback on the quality of sports medicine services is most logical | formation of planning committees with student-athlete membership. |
| Which of the following strategic planning activities is likely to provide Mary with the most information for establishing new priorities for the Holland Public Schools sports medicine program? | WOTS UP analysis. |
| Which of the following must Mary develop in order to carry out the school board's vision with respect to athletic health and safety issues? | procedures. |
| Mary is concerned that the close relationship with the coach occasionally compromises the physician's objectivity. Which of the following labels best describes Mary's team physician? | bedfellow. |
| Considering the levels of agreement and trust that Mary and the team physician enjoy, which of the following strategies would Mary be wise to implement when trying to gain her team physician's support for various program initiatives? | explain the value of the doctor's support and the importance of maintaining a good relationship. Ask what can be done to improve the relationship. |
| Mary called a meeting of her staff to begin the planning for the medical coverage for a conference swimming meet that Holland Public Schools would be hosting in a few months. What elements should not be included in the agenda? | new business & reports. |
| As part of her duties as medical coordinator for the league swimming championships, Mary will host a one-day pre-meet conference for each of the league's athletic trainers. What topics is most likely to appeal to an audience with a specific learning obj? | "rehabilitation strategies for impingement problems in swimmers" |
| Which of the following reasons for tracking clinical outcomes is likely to be the most useful in Mary's setting? | justifying personnel and program operations costs. |
| Mary's school superintendent recently hired a school improvement consultant to help non-instructional personnel in the district to improve the programs they are responsible for. What components would be al likely focus for the sports medicine program eval | identification of the program's strengths. |
| Mary plans to obtain bids from several vendors for the program's expendable supplies. If a two or more vendors quote the same price then she will pick the vendor that routinely exhibits at the district convention. This decision is an example of? | practice. |
| Mary is required to attend a district-wide meeting of the athletic staff every other Tuesday. The AD is in charge of these meetings and Mary hates them. So she decides she simply must give some advice on running an effective meeting to the AD.Whatsadvice? | Require that all decisions made at the meetings be rigidly enforced & allow discussion of agenda items only. |
| What is the primary advantage of the organizational culture of the company Garth works for? | responsibility for decision making is well defined. |
| Garth and the other five ATs report to the coordinator of outreach services. The clinic's seven PTs report the coordinator of PT. Each of the coordinators reports to the CD. Which best describes the type of organization structure at Garth's clinic? | division by service. |
| Which of the following is the primary disadvantage of the organizational structure in place in Garth's clinic? | professional staff competency is likely to decline due to compartmentalization of duties. |
| Greg is becoming unsatisfied with his position. He decides to search for another AT position, but he doesn't want to leave the city in which he lives. Which job search methods is likely to be most useful for Greg? | cold calling local clinics and schools. |
| The coordinator of outreach services has resigned. Garth thinks he wants to apply for the position. Which document will inform him best about the qualifications and responsibilities of the job? | position description. |
| Garth applies for and receives an interview for the position. The clinic director asks him questions what question is inappropriate to ask? | "tell me a little about yourself. Where did you grow up? Do you have a wife and children? What do you do in your leisure time?" |
| After the interview Garth and two other co-workers who also interviewed for the job get together over lunch. The conversation naturally came around to the questions each was asked during the interview. Each candidate was asked different questions.Problem? | Yes. Hiring procedures should be standardized to reduce bias. |
| A successful leader must have a heightened awareness of? | his or her strengths and weaknesses, his or her habitual patterns of behavior, & the impact he or she has on others. |
| What are the methods for heightening awareness of your abilities? | scanning yourself, scanning others for clues, seeking feedback from others, & behavioral instruments/assessments. |
| Maxwell's 5 levels of leadership? | 1. position, 2. permission, 3. production, 4. people development, 5. personhood. |
| What is power? | is the potential to influence. |
| What is position power? | by virtue of their position, have resources they can use to influence the behavior of others in their organization. |
| What is one way ATs can effectively use position power? | by controlling the flow of information. |
| What is counterpower? | is a tool that most ATs need because they are typically viewed as support personnel who are less important than other organizational decision makers. |
| What is personal power? | the ATs ability to influence others in the organization often depends more on personal characteristics and personality attributes than it does on formal authority. |
| What is authority? | is the aspect of power, granted to either groups or individuals, that legitimizes the right of the group of individual to make decisions on behalf of others. |
| What is legitimacy? | is a check on the scope of an ATs authority. |
| What is the zone of indifference? | people typically accept requests or orders within this zone without conscious questioning because they view them as appropriate given the status of the person making the request. |
| What is the honeymoon effect? | the ATs use of their authority can be powerful tool to prompt task, accomplish tasks. |
| Newly hired people in the AT programs are often granted more authority to make decisions than they would be six months or year after arrival. True or False? | True. |
| What is leadership? | is the process of influencing the behavior and attributes of others to achieve intended outcomes. |
| What is actional leadership? | involves the simple exchange of one things for another in a relationship between two people. |
| What is transformational leadership? | transcends the day-to-day administrative requirements of operating an AT program by elevating standards through the creative use of change and conflict. |
| What is the scientific management? | division of labor and managment whereby workers should be viewed as parts of a large machine whose function was to produce a product. |
| What year did the scientific management begin? | 1990s. |
| What are Emerson's 12 principles of efficiency? | 1. ideals, 2. common sense, 3. competent counsel, 4. discipline, 5. the fair deal, 6. records, 7. dispatching, 8. standards and schedules, 9. standardized conditions, 10. standardized operations, 11. standardized practice instructions, 12. eff. reward. |
| What are the three primary lessons emerged from Hawthorne studies? | 1. involvement of employees in workplace decisions can result in improvements in productivity, 2. factors other than environmental conditions are most important in influencing worker production, 3. experimental resource |
| What is the Hawthorne effect? | occurs when subjects in an experiment change their behavior simply because they know they are being studied. |
| What is management? | is the element of the leadership process that includes planning, decision making, coordination the activities of a group of people working toward a common goal. |
| What are the three major roles that all managers, including ATs, assume time-to-time? | 1. interpersonal roles, 2. informational roles, & 3. decisional roles. |
| What is a figurehead role? | is the person who has been granted formal authority for a particular program, the AT will be called on to perform certain routine functions such as providing signatures, public speaking, and answering requests for information. |
| What are the three elements that influence the process of oral communication? | 1. the meaning of the sender, 2. the meaning of the receiver, &3. interference between the sender and the receiver. |
| What are methods of effective communication? | bulletin boards, staff meetings, individual meetings, letters or memos, newsletters, telephone calls, electronic mail, text message alerts, & web pages. |
| What are four communication methods? | 1. face-to-face communication, 2. telecommunication, 3. written communication, & 4. communication through a third party. |
| What are some nonverbal communication cues? | clothing and grooming, territoriality, posture and fascial expression, & gestures. |
| What are internal influencers? | are people who either are members of or have close ties to an organization and how have the power to help shape policy and practice. |
| What is a mission statement? | a broadly defined but enduring statement of purpose that distinguishes a business from other firms of its type and identifies the scope of its operations in product and marker terms. |
| What are the four elements of the sports medicine program vision statement? | 1. name the service provider, 2. description of the service to be provided, 3. identification of the target clients, 4. qualify declaration. |
| What are the two primary methods to limit risks? | emergency action plan & policies and procedures. |
| What is the 4th amendment of the US constitution? | citizens have a right to remain free of unreasonable search and seizure without probable cause. |
| What is the 14th amendment of the US constitution? | guarantees that people shall not be denied life, liberty, or the pursuit of happiness without due process of the law nor shall any individual be denied equal protection of the law. |
| What are the two types of licensure laws? | practice act & title act. |
| What is practice act? | regulates the actual practice of the profession and establishes guidelines to direct practice. |
| What is title act? | regulates who may carry a title or hold themselves out as a health care professional. |
| What is the plaintiff? | the accuser. |
| What is the defender? | the accused. |
| What is an emergency action plan? | a pre-established set of procedures to be followed when an athlete or client is injured seriously enough to merit activation of the emergency medical system. |
| What is the 7-step cyclical budget process? | 1. plan budget, 2. gather input/feedback, 3. build consensus, 4. present final plan, 5. approve, 6. implement, 7. evaluate. |
| What is budgeting cycle? | the period of time during the calendar year when the budget is made. |
| What is a fiscal year? | period of time that a specific budget is implemented. |
| What is a short term budget? | covers the day-to-day costs of operation a given program. |
| What are two types of short-term budgets? | operational and equipment/supply. |
| What is an operational budget? | includes items like salaries, administrative costs, and office operations. |
| What is fixed expenses? | expenses to purchase supplies, equipment, or services that have a known cost. |
| What is a variable expense? | one that varies throughout the budget and may require an estimate to cover the cost. |
| What is a long term budget? | items that exceed the annual budget including building projects or items too expensive for an annual budget. |
| What is a rollover budget? | rolle monies not spent in one fiscal year over to the next. |
| What is a bid? | a document provided by a vendor for goods or services you may wish to purchase. |
| What is a requisition? | a written document requesting goods and services from a group or department within your organization. |
| What is an invitation for bids (IBS) and request for proposals (RFPS)? | a formal invitation by an organization to a variety of vendors to supply bids for specific purchases or services. |
| What is a blanket order or open account? | an open purchase order that can be used over a period of time for purchases as needed. |
| What is freight on board (FOB), and FOB origin? | FOB is used not only to signify who pays for shipping a product, but also when title to the goods transfers. |
| What is invoice? | is a request for payment from the vendor to the purchasing organization. |
| What is terms? | the purchasing terms outline how many days the organization has before they must pay the vendor. |
| What is a purchasing delegate? | a purchasing delegate is an individual authorized by the organization to issue purchase. |
| Vendors are able to do what? | show you new products at your work location, provide specifications of the products they provide, & help you with the ordering process. |
| What should you never accept from vendors because it is illegal? | gifts. |
Created by:
danreid