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Management 283
Management a practical approach chpt 3/1-25
| Question | Answer |
|---|---|
| Stakeholder | people whose interests are affected by an organization's activities. |
| Managers operate in two organizational environments | Internal stakeholders External stakeholders |
| Internal stakeholders | employees, owners, and the board of directors |
| The owners of an organization consist of | who can claim it as their legal property |
| External stakeholders | people or groups in the organization's external environment whos interest are affected by it |
| The external environment consists of | The task environment The general environment |
| Task environment | customers, competitors, suppliers, distributors, strategic allies, employee |
| Customers | those who pay to use an organization's goods or services |
| Competitors | Those who compete for customers or resource |
| A supplier | people or organization that supply raw materials, services, labor to others |
| A distributor | a person or an organization that helps anothers sell it's goods and services |
| Strategic allies | two organizations that join forces to achieve an advantages neither can perform alone |
| Clawbacks | rescinding the tax breaks when firms don't deliver promised jobs? |
| Govemment regulators | regulatory agencies that establish ground rules on which an organizations may operate |
| Special interest groups | groups whose members try to influence specific issues which may that might affect your organization. |
| general environmet six forces | economic, technological, sociocultural, demographic, political-legal, and international |
| Ethical dilemma | pusuing a course of action that may benefit your organization that is unethical and illegal |
| Ethics | standards of right and wrong that influence behavior |
| Ethical behavior | behavior that is accepted as "right" |
| Value system | the pattern of values within an organization. |
| Utilitarian approach | what will result in the greatest good best outcome |
| individual approach is guided by | what will result in the individual's best long-term interests |
| moral-rights approach is guided by | respect for the fundamental rights of human being |
| justice approach is guided by | respect for impartial standards of fairness and equity |
Created by:
brsoul1
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