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SPCM Unit 1
Question | Answer |
---|---|
civility | care and concern for others, thoughtful language, flexibility to see other sides of an issue |
public dialogue | the ethical and civil exchange of ideas and opinions among communities about topics that affect the public |
ethical public speaker | one who considers the moral impact of their ideas and arguments on others when one enters a public dialogue |
intrapersonal communication | communication with oneself |
interpersonal communication | communication with other people |
group communication | communication among members of a team |
mass communication | communication directed at large audiences |
public communication | communication in which someone gives a speech to many people |
audience centered | consideration of the positions, beliefs, values, and needs of an audience |
speaker | one who stimulated public dialogue by delivering an oral message |
message | the information conveyed by the speaker to the audience |
encoding | translating ideas into words |
decoding | translating words into ideas |
audience | the complex and varied group of people the speaker addresses |
channel | the means by which the message is conveyed |
noise | anything (internal or external) that interferes with understanding the message being communicated |
feedback | the verbal and nonverbal signals the audience gives the speaker |
context | the environment or situation in which a speech occurs |
communication apprehension | the level of fear or anxiety associated with either real or anticipated communication with another person |
trait anxiety | apprehension about communicating with others in any situation |
in situ anxiety | apprehension about communication with others in specific situations |
overcoming nervousness (5) | systematic desensitization, cognitive restructuring (visualization/affirmations), realistic expectations, do your research, connect with audience |
hearing | vibration of sound waves on our eardrums and the impulses that are then sent to the brain |
listening | giving thoughtful attention to another person's words and understanding what you hear |
interference | anything that stops of hinders a listener from receiving a message |
listenable speech | considerate and delivered in an oral style |
considerate speeches | speech that eases the audience's burden of processing information |
jargon | language that is too technical |
slang | informal nonstandard vocabulary |
colloquialism | local or regional informal dialect or expression |
euphemism | an agreeable or inoffensive expression for one that may offend or suggest something unpleasant |
gender-inclusive language | recognizes that both men and women are active participants in the world |
culturally inclusive language | respectfully recognizes the differences among the many cultures in our society |
spotlighting | highlighting a person's race or ethnicity (when not necessary) |
verbal clutter | extra words in a sentence that don't add meaning |
careful listener | overcomes listener interference to better understand a speaker's message |
critical listeners | listen for the accuracy of a speech's content and the implications of a speaker's message |
ethical listeners | considers the moral impact of a speaker's message on oneself and one's community |
speech topic | the subject of your speech |
brainstorming | the process of generating ideas randomly and uncritically, without attention to logic, connections, or relevance |
general purpose (6) | to inform, invite, persuade, introduce, commemorate, accept |
specific purpose | a focused statement that identifies exactly what a speaker wants to accomplish |
behavioral objectives | the actions you want your audience to take at the end of your speech |
thesis | summarizes the main ideas, assumptions, or arguments |
Communication Model | speaker ==>(message) ==>(channel) audience encoding <-feedback<- decoding *internal/external noise* CONTEXT |
understanding the classroom setting (5) | preselected purpose, time, highly structured, instructor, class members |
types of brainstorming (4) | free association, clustering, categories, brainstorming w/ technology |