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Management 283
Management a practical approach chpt1-2
| Question | Answer |
|---|---|
| Management | Organizations or people working together for a specif goal |
| What is Management | Planning, organizing, Leading and controlling to achieve a goal |
| Efficency means | The best way of attaining an organizations goals |
| To be effective | Is to use resources, people, raw materials in a cost effective way |
| Managers Create Value because of: | The multiplier effect ( getting things done thru people) thus having further reach |
| Rewards of studying management | Ability to deal with org.,relating to superiors, working with people, and managing yourself |
| Rewards of practicing management | Sense of accomplishments, Build better products/service, Strech your mang. abilities |
| 7 challenges of a manager | Managing for competitive adv, globalization, diversity, Info technology, ethical standards, sustainability self happyness |
| Internet | A network of interconnected computers linking networks gobally |
| E-Commerce | The buying and selling of products and services online |
| E-Business | Using the internet for running every day aspect of a business |
| Knowledge management | Implementing systems and practices to increase information sharing in an organization |
| Data bases | A collection of interconnected computer files in a server |
| Colaborative computing | Using state of the art software and comp hardware to help people work better |
| Sustainability | Economic development that meets businesses needs without compromising the environment or the future |
| Managing your own happiness & life goals | Being happy with yourself and achieving your goals |
| Managers 4 functions | Planning,Organizing, Leading and controlling |
| Managers 4 functions is also called? | The Management process |
| Planning is? | Setting goals and how to achieve them |
| Organizing is? | Arranging people tasks, and resources to reach the goals |
| Leading is? | Motivating,directing, influencing people to achieve the org goals. |
| Controlling is? | Monitoring performance, comparing goals, issuing corrective actions |
| Pyramid of powers consist of | Top, Middle, First-line managers |
| Top managers | CEOS, CFO's, they perform strategical functions about the overall direction of the orga nization and establish the objectives, policies, and strategies for it |
| Middle management | Dept managers they perform tactical function and implement policies and strategies of top management |
| First-Line managers | Perform daily tasks they are considered non-management personnel, supervisors, team leaders |
| Functional Manager | Is responsible for the activities of that particular department ie. human resource, quality |
| General manager | Is responsible for multiple departments, President vice president. |
| For profit organizations | For making money thru the sale of goods and services |
| Non-Profit Organization | Not for profit, Schools, the red cross ect.. |
| Mutual Benefit Organization | Unions, clubs, councils for members benefits |
| 3 Types of Manangerial roles | Interpersonal, informational, decisional |
| Interpersonal role? | A figure head, spokesperson of the company |
| Informational role? | A monitor and disseminator of information |
| Decisional role | An entreprenur, crisis handler, resource allocator and negotiator |
| The skills of an exceptional manager includes? | Technical skills, conceptual skills and human skills |
| Technical skills | the ability to to the job |
| Conceptual skills | The ability to think rationally and the visualization of the org as a whole the (big picture) |
| Human skills | The ability to interact with people ( soft skills),to get things done |
| Competitive advantage | The ability to produce goods and services that are cost efficient while innovating and answering customers need while outperforming the competition. |
| Managing for diversity | The ability to work with people and maximise the contributions of employees regardless of age, gender or race |
| Managing for globalization | The ability to understand the sociocultural environment, market, customs, and laws of other countries |
| A Manager Relies More on Verbal Than on Written Communication T or F | True |
| A Manager Works Long Hours at an Intense Pace True or False | True |
| A Manager's Work Is Characterized by | Fragmentation, Brevity, & Variety |
Created by:
brsoul1
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