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Accountability the obligation to accept responsibility for the outcomes of assigned tasks
Centralized organization all major planning and decision making is done by a group of top managers in the business
Decentralized organization a business is divided into smaller operating units; and managers are given almost total responsibility
Empowerment letting workers decide how to perform their work tasks and offer ideas on how to improve the work process
Executive a top-level manager who spends almost all of his or her time on management functions
Flattened organization one with fewer levels of management than traditional structures
Human relations how well people get along with each other when working together
Implementing carrying out plans and helping employees work effectively
Leadership the ability to influence individuals and groups to achieve organizational goals
Leadership style the general way a manager treats and directs employees
Line organization all authority and responsibility may be traced in a direct line from the top executive down to the lowest employee level in the organization
Management the process of accomplishing the goals of an organizational through the effective use of people and other resources
Manger a person who completes all four management functions on a regular basis and has authority over other jobs and people
Matrix organization combines workers into temporary work teams to complete specific projects
Mission statement a short, specific statement of the purpose and direction of the business
Motivation the set of factors that cause a person to act in a certain way
Operational planning short-term planning that identifies specific activities for each area of the business
Organization chart a visual device that shows the structure of an organization and the relationships among workers and divisions of work
Organizing determining how plans can most effectively be accomplished; arranging resources to complete work
Planning analyzing information and making decisions about what needs to be done
Policies guidelines used in making decisions regarding specific recurring situations
Procedure a list of steps to be followed for performing certain work
Responsibility the obligation to do an assigned task
Self-directed work team a team in which members together are responsible for the work assigned to the team
Span of control the number of employees who are directly supervised by one person
Strategic planning long-term planning that provided broad goals and directions for the entire business
Supervisor lowest level of management; oversees day-to-day operations
SWOT analysis an examination of an organization's internal strengths and weaknesses, as well as opportunities and threats from its external environment
Unity of command means that no employee has more than one supervisor at a time
Variance the difference between current performance and the standard
Work team a group of individuals who cooperate to achieve a common goal
Created by: michael childers