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Unit Four
Management Responsibilities
| Question | Answer |
|---|---|
| the obligation to accept responsibility for the outcomes of assigned tasks | Accountability |
| all major planning and decision making is done by a group of top managers in the business | Centralized Organization |
| a business is divided into smaller operating units, and managers are given almost total responsibility | Decentralized Organization |
| letting workers decide how to perform their work tasks and offer ideas on how to improve the work process | Empowerment |
| a top-level manager who spends almost all of his or her time on management functions | Executive |
| one with fewer levels of management than traditional structures | Flattened Organization |
| how well people get along with each other when working together | Human Relations |
| carrying out plans and helping employees work effectively | Leadership |
| the ability to influence individuals and groups to achieve organizational goals | Leadership |
| the general way a manager treats and directs employees | Leadership Style |
| all authority and responsibility may be traced in a direct line from the top executive down to the lowest employee level in the organization | Line Organization |
| the process of accomplishing the goals of an organization through the effective use of people and other resources | Management |
| a person who completes all four management functions on a regular basis and has authority over over other jobs and people | Manager |
| combines workers into temporary work teams to complete specific projects | Matrix Organization |
| a short, specific statement of the purpose and direction of the business | Mission Statement |
| the set of factors that cause a person to act in a certain way | Motivation |
| short-term planning that identifies specific activities for each area of the business | Operational Planning |
| a visual device that shows the structure of an organization and the relationships among workers and divisions of work | Organization Chart |
| determining how plans can most effectively be accomplished; arranging resources to complete work | Organizing |
| analyzing information and making decisions about what needs to be done | Planning |
| guidelines used in making decisions regarding specific recurring situations | Policies |
| a list of steps to be followed for performing certain work | Procedure |
| the obligation to do an assigned task | Responsibility |
| a team in which members together are responsible for the work assigned to the team | Self-directed Work Team |
| the number of employees who are directly supervises by one person | Span of Control |
| a specific measure by which something is judged | Standard |
| long-term planning that provides broad goals and directions for the entire business | Strategic Planning |
| lowest level of management; oversees day-to-day operations | Supervisor |
| an examination of an organization's internal strengths and weaknesses, as well as opportunities and threats from its external environment | SWPT Analysis |
| means that no employee has more than one supervisor at a time | Unity of Command |
| the difference between current performance and the standard | Variance |
| a group of individuals who cooperate to achieve a common goal | Work Team |
Created by:
torilynnbell
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