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Unit Four

Management Responsibilities

the obligation to accept responsibility for the outcomes of assigned tasks Accountability
all major planning and decision making is done by a group of top managers in the business Centralized Organization
a business is divided into smaller operating units, and managers are given almost total responsibility Decentralized Organization
letting workers decide how to perform their work tasks and offer ideas on how to improve the work process Empowerment
a top-level manager who spends almost all of his or her time on management functions Executive
one with fewer levels of management than traditional structures Flattened Organization
how well people get along with each other when working together Human Relations
carrying out plans and helping employees work effectively Leadership
the ability to influence individuals and groups to achieve organizational goals Leadership
the general way a manager treats and directs employees Leadership Style
all authority and responsibility may be traced in a direct line from the top executive down to the lowest employee level in the organization Line Organization
the process of accomplishing the goals of an organization through the effective use of people and other resources Management
a person who completes all four management functions on a regular basis and has authority over over other jobs and people Manager
combines workers into temporary work teams to complete specific projects Matrix Organization
a short, specific statement of the purpose and direction of the business Mission Statement
the set of factors that cause a person to act in a certain way Motivation
short-term planning that identifies specific activities for each area of the business Operational Planning
a visual device that shows the structure of an organization and the relationships among workers and divisions of work Organization Chart
determining how plans can most effectively be accomplished; arranging resources to complete work Organizing
analyzing information and making decisions about what needs to be done Planning
guidelines used in making decisions regarding specific recurring situations Policies
a list of steps to be followed for performing certain work Procedure
the obligation to do an assigned task Responsibility
a team in which members together are responsible for the work assigned to the team Self-directed Work Team
the number of employees who are directly supervises by one person Span of Control
a specific measure by which something is judged Standard
long-term planning that provides broad goals and directions for the entire business Strategic Planning
lowest level of management; oversees day-to-day operations Supervisor
an examination of an organization's internal strengths and weaknesses, as well as opportunities and threats from its external environment SWPT Analysis
means that no employee has more than one supervisor at a time Unity of Command
the difference between current performance and the standard Variance
a group of individuals who cooperate to achieve a common goal Work Team
Created by: torilynnbell