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management ch 14

QuestionAnswer
The ability to influence employees to voluntarily pursue organizational goals. Leadership
Three ways companies manage complexity 1. Determining wat needs to b e done - planning and budgeting. 2. Creating arrangements of people to accomplish an agenda - organizing and staffing. 3. ensuring people do their jobs - controlling and problem solving.
How does leadership cope with changes? 1. Detemining what needs to be done - setting a direction. 2. Creating arrangements of people to accomplist an agenda - aligning people 3. Ensuring people do their jobs- motivating and inspiring.
The right to perform or command authority
The extent to which a person is able to influence others so they respond to orders. Power.
Five sources of power 1. Legitimate power 2. Reward Power 3. Coercive power 4. Expert power 5. Referent power
which all manages have, is power that results from manager' formal positions within the organization Legitimate power
a power that results from managers authority to reward their subordinates Reward power
which all managers have, results from managers authority to punish their subordinates coercive power
power resulting from one's specialized information or expertise. expert power
Power deriving from one's personal attraction Referent power
Five approached to ladership 1. Trait 2. behavioral 3. contingency 4. full-range 5. four additional
which attempt to identify distinctive characteristics that account for the effectiveness of leaders trait approches to leadership
which attempts to determine the distinctive styles used by effective leaders. behavioral leadership approaches
manages paid more attention to the job and work procedures Job centered behavior
managers paid more attention to employee satisfaction and making work groups coheisve Employee centered behavior
leadership behavior that organizes and defines what group members should be doing initiating structure
leaderhsip behavior that expresses concern fro employees by establishing a awarm, friendly, supposrtive climate. consideration.
it suggests that leadership behavior varies along a full range of leadership styles, from take no resonsibitly "leadership: at one extreme, through transactional leadership, to transformational leadership at the other extreme. Full-range leadership
leadership focusing on clarifying employees' roles and task requrements and providing rewards and punishments contingent on performance. transactional leadership
leadership that transforms employees to pursue organizaitonal goals over self-interests. transformational leadership
transformational leaders are influenced by two factors. 1. individual characterisitics 2. organizational culture
four key behaviors of transformational leaders: 1. inspirational motivation 2. idealized influence 3. individualized consideraton 4. intellectual stimulation
a form of interpersonal attraction that inspires acceptance and support charismatic leadership
Created by: 100002456119902
 

 



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