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Ch. 7 Review-Mambula
Ch. 7 Review--Management Fundamentals <Lussier 5th ed.>
| Question | Answer |
|---|---|
| LIST THE FOUR PARTS OF THE HUMAN RESOURCES MANAGEMENT PROCESS. | PLANNING for employees, ATTRACTING employees, DEVELOPING employees, RETRAINING employeed |
| EXPLAIN WHY JOB ANALYSIS IS NEEDED. | Necessary because it is the basis for attracting, developing, and retraining employees. |
| JOB DESCRIPTION | Identifies the tasks and responsibilities of a position. |
| JOB SPECIFICATIONS | Identify the qualifications needed by the person who is to fill the position. |
| Describe recruiting sources of candidates for jobs. | Recruiting can be internal (promotions & referrals) or external (walk-ins, colleges, agencies, advertising). |
| Describe the selection process. | Can include having candidates complete applications forms, interviews, tests, background checks & referrals. |
| Describe a hypothetical question. | Requires the candidate to describe what he or she would do and say in a given situation. |
| Describe a probing question. | Is an unplanned question used to clarify a response to an open-ended/hypothetical question. |
| Explain what orientation of employees involve. | Is the process of introducing new employees to the organization and their jobs. |
| Explain what training of employees involve. | Is the process of teaching employees the skills necessary to perform a job. |
| Explain what development of employees involve. | Is ongoing education to improve skills for present and future jobs. |
| List the steps in job instructional training. | PREPARATION of the trainee, PRESENTATION of the task by the trainer, PERFORMANCE of the task by the trainee, and FOLLOW-UP. |
| EXPLAIN THE TWO TYPES OF PERFORMANCE APPRAISAL (PA). | DEVELOPMENTAL PA is used to make decisions and plans for performance improvements. EVALUATION PA is used to make administrative decisions (pay/transfers/promotions/demotions/terminations). |
| EXPLAIN THE CONCEPT "YOU GET WHAT YOU REWARD". | People seek information re: what activities are rewarded and then seek to do those things, often to the exclusion of activities not rewarded. |
| IDENTIFY THE MAJOR COMPONENTS OF COMPENSATION. | Pay and Benefits |
| JOB ANALYSIS | Used to determine what the hob entails and the qualifications needed to staff the position. |
| JOB EVALUATION | Used to determine the worth of each job to the other jobs within the organization. |
| EXPLAIN WHY MOST ORGANIZATIONS DON'T HAVE TO ADDRESS LABOR RELATIONS. | Labor relations are the interactions between management and unionized employees. |
Created by:
rheji
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