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Management Chap- 13

Robbins & Coulter 11th Edition

QuestionAnswer
Group tow or more interacting and interdependent individuals who come together to achieve specific goals
Forming Stage the first stage of group development in which people join the group and then define the group's purpose,structure, and leadership
Storming Stage the second stage of group development, characterized by intragroup conflict
Norming Stage the third stage of group development, characterized by close relationships and cohesiveness
Performing Stage the fourth stage of group development when the group is fully functional and works on group task
Performing Stage the fourth stage of group development when the group is fully functional and works on group task
Adjourning the final stage of group development for temporary groups during which group members are concerned with wrapping up activities rather than task performance
Role behavior patterns expected of someone occupying a given position in a social unit
Role behavior patterns expected of someone occupying a given position in a social unit
Norms standards or expectations that are acceptedd and sharerd by a group's memebers
Groupthink when a group exerts extensive pressure on an individual to align his or her opinion with others' opinions
Norms standards or expectations that are acceptedd and sharerd by a group's memebers
Status a prestige grading, position, or rank within a group
Groupthink when a group exerts extensive pressure on an individual to align his or her opinion with others' opinions
Social Loafing the tendency for individuals to expend less effort when working collectively than when working individually
Status a prestige grading, position, or rank within a group
Group Cohesiveness the degree to which group members are attracted to one another and share the group's goals
Social Loafing the tendency for individuals to expend less effort when working collectively than when working individually
Conflict perceived incompatible differences that result in interference or opposition
Group Cohesiveness the degree to which group members are attracted to one another and share the group's goals
Traditional view of Conflict the view that all conflict is bad and must be avoided
Conflict perceived incompatible differences that result in interference or opposition
Human Relations view of Conflict the view that conflict is a natural and inevitable outcome in any group
Traditional view of Conflict the view that all conflict is bad and must be avoided
Interactionist view of Conflict the view that some conflict is necessary for a group to perform effectively
Human Relations view of Conflict the view that conflict is a natural and inevitable outcome in any group
Functional Conflicts conflicts that support a group's goals and improve its performance
Interactionist view of Conflict the view that some conflict is necessary for a group to perform effectively
Dysfunctional Conflicts conflicts that prevent a group from achieving its goals
Functional Conflicts conflicts that support a group's goals and improve its performance
Task Conflict conflicts over content and goals of the work
Dysfunctional Conflicts conflicts that prevent a group from achieving its goals
Relationship Conflict conflict based on interpersonal relationships
Task Conflict conflicts over content and goals of the work
Process Conflict conflict over how work gets done
Relationship Conflict conflict based on interpersonal relationships
Work Teams groups whose members work intensely on a specific, common goal using their positive synergy, individual and mutual accountability, and complementary skills
Process Conflict conflict over how work gets done
Problem-Solving Team a team from the same department or functional area that's involved in efforts to improve work activities or to solve specific problems
Work Teams groups whose members work intensely on a specific, common goal using their positive synergy, individual and mutual accountability, and complementary skills
Self-Managed Work Team a type of work team that operates without a manager and is responsible for a complete work process or segment
Problem-Solving Team a team from the same department or functional area that's involved in efforts to improve work activities or to solve specific problems
Cross-Functional team a work team composed of individuals from various functional specialties
Self-Managed Work Team a type of work team that operates without a manager and is responsible for a complete work process or segment
Virtual Team a type of work team that uses technology to link physically dispersed members in order to achieve a common goal
Cross-Functional team a work team composed of individuals from various functional specialties
Social Network Structure the patterns of informal connections among individuals within a group
Virtual Team a type of work team that uses technology to link physically dispersed members in order to achieve a common goal
Social Network Structure the patterns of informal connections among individuals within a group
Created by: 1257641797
 

 



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