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Management Chap 12

Robbins & Coulter 11th Edition

QuestionAnswer
High-Performance Work Practice work practices that lead to both high individual and high organizational performance
Labor Union an organization that represents workers and seeks to protect their interests through collective bargaining
Affirmative Action organizational programs that enhance the status of memebers of protected groups
Work Councils groups of nominated or elected employees who must be consulted when management makes decisions involving personnel
Board Representatives Employees who sit on a company's board of directors and represent the interests of the firm's employees
Human Resource Planning ensuring that the organization has the right number and kinds of capable people in the right places and at the right times
Job Analysis an assessment that defines jobs and the behaviors necessary to perform them
Job Description a written statement that describes a job
Job Specification a written statement of the minimum qualifications that a person must possess to perform a given job successfully
Recruitment locating, identifying, and attracting capable applicants
Decruitment reducing an organization's workforce
Selection screening job applicants to ensure that the most appropriate candidates are hired
Realistic Job Preview(RJP) a preview of a job that provides both positive and negative information about the job and the company
Orientation introducing a new employee to his or her job and the organization
Performance Management System establishes performance standards that are used to evaluate employee performance
Skill-Based Pay a pay system that rewards employees for the job skills they can demonstrate
Variable Pay a pay system in which an individual's compensation is contingent on performance
Downsizing the planned elimination of jobs in an organization
Sexual Harassment any unwanted action or activity of a sexual nature that explicitly or implicitly affects an individual's employment, performance, or work environment
Family- Friendly Benefits benefits that accommodate employees' needs for work-life balance
Created by: 1257641797
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