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Tenet One Confidentiality- Interpreters adhere to standards of confidential communication.
Tenet 1.1 Share assignment related information only on a confidential and "as-needed" basis (supervisor, interpreter team members, members of the educational team, hiring entities.
Tenet 1.2 Manage data, invoices, records, or other situational or consumer-specific information in a manner consistent with maintaing consumer confidentiality. (shredded, locked files)
Tenet 1.3 Inform consumers when federal or state mandates require disclosure of confidential information
Tenet Two Professionalism-Interpreters possess the professional skills and knowledge required for the specific interpreting situation.
Tenet 2.1 Provide service delivery regardless of race, color, national origin, gender, religion, age, disability, sexual orientation, or any other factor.
Tenet 2.2 Assess consumer needs and the interpreting situation before and during the assignment and make adjustments as needed.
Tenet 2.3 Render the message faithfully by conveying the content and spirit of what is being communicated, using language most readily understood by consumers, and correcting errors discreetly and expeditiously.
Tenet 2.4 Request support (CDI team members) when needed to fully convey the message or to address exceptional communication challenges (cognitive disabilities, foreign sign language, emerging language ability or lack of formal instruction or language
Tenet 2.5 Refrain from providing counsel, advice, or personal opinions.
Tenet 2.6 Judiciously provide information or referral regarding available interpreting or community resources without infringing upon consumers' rights.
Tenet 3 Conduct- Interpreters conduct themselves in a manner appropriate to the specific interpreting situation
Tenet 3.1 Consult with appropriate persons regarding the interpreting situation to determine issues such as placement and adaptions necessary to interpret effectively.
Tenet 3.2 Decline assignments or withdraw from the interpreting profession when not competent due to physical, mental, or emotional factors.
Tenet 3.4 Comply with established workplace codes of conduct notify appropriate personnel if there is a conflict with this CPC, and actively seek resolution where warranted.
Tenet 3.5 Conduct and present themselves in an unobtrusive manner and exercise care in choice of attire
Tenet 3.6 Refrain from the use of mind-altering substances before or during the performance of duties
Tenet 3.7 Disclose to parties involved any actual or perceived conflicts of interest.
Tenet 3.8 Avoid actual or perceived conflicts of interest that might cause harm of interfere with the effectiveness of interpreting services.
Tenet 3.9 Refrain from using confidential interpreted information for personal, monetary, or professional gain.
Tenet 3.10 Refrain from using confidential interpreted information for the benefit of personal or professional affiliations or entities.
Tenet 4 Respect for Consumers- Interpreters demonstrate respect for consumer.
Tenet 4.1 Consider consumer requests regarding language preferences, and render the message accordingly (interpreted or transliterated)
Tenet 4.2 Approach consumers with a professional demeanor at all times
Tenet 4.3 Obtain the consent of consumers before bring and intern to an assignment.
Tenet 4.4 facilitate communication access and equality, and support the full interaction and independence for consumers.
Tenet 5 Respect for Colleagues- Interpreters demonstrate respect for colleagues, interns and students of the profession.
Tenet 5.1 Maintain civility toward colleagues, interns, and students.
Tenet 5.2 Work cooperatively with team members though consultation before assignments regarding logistics providing professional and courteous assistance when asked and monitoring the accuracy of the message while functioning in the role of the support interpreter.
Tenet 5.3 Approach colleagues privately to discuss and resolve breaches of ethical/professional conduct through standard conflict resolution methods file a formal grievance only after such attempts have been made unsuccessful or the breaches are harmful or habitual
Tenet 5.4 Assist and encourage colleagues by sharing information and serving as mentors when appropriate.
Tenet 5.5 Obtain the consent of colleagues before bringing an intern to an assignment
Tenet 6 Business Practices- Interpreters maintain ethical business practices.
Tenet 6.1 Accurately represent qualifications, such as certification, educational background, and experience, and provide documentation when requested.
Tenet 6.2 Honor professional commitments and terminate assignments only when fair and justifiable ground exist
Tenet 6.3 promote conditions that are conducive to effective communication, inform the parties involved is such conditions do not exist, and seek appropriate remedies.
Tenet 6.4 inform appropriate parties in a timely manner when delayed or unable to fulfill assignments.
Tenet 6.5 Reserve the option to decline or discontinue assignment if working conditions are not safe, heathy, or conducive to interpreting.
Tenet 6.6 Refrain from harassment or coercion before, during, or after the provision of interpreting services.
Tenet 6.7 Render pro bono services in a fair and reasonable manner.
Tenet 6.8 Charge fair and reasonable fees for the performance of interpreting competence and the stature of the professional and judicious manner.
Tenet 7 Professional Development- Interpreters engage in professional development.
Tenet 7.1 Increase knowledge and stregthen skills though activites such as: pursing higher education, attending workshops and conferences, seeking mentoring and supervision opportunities, participating in community events, and engaging in independent studies.
Tenet 7.2 Keep abreast of law, policies, rules, and regulations that affect the profession.
Created by: juliea