Management Test 3.0 Word Scramble

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Question	Answer
What is Organizational Structure?	The vertical and horizontal configuration of departments, authority, and jobs within a company.
Job Specialization occurs when?	A job is composed of a small part of a larger task or process.
A form of matrix departmentalization in which managers in different parts of the matrix negotiate conflicts and resources is called what?	Simple matrix
What type of organization works best in dynamic changing business environments?	An organic organization
The right to give commands, take action, and make decisions to achieve organizational objectives is called:	authority
Increasing the number of tasks in a particular job and giving workers the authority and control to make meaningful decisions about their work is called:	job enrichment
Which of the following in NOT a question asked by an organizational structure?	” What work needs to be done?”
Which of the following is NOT an effective way to be a delegator?	Wait until the last minute
________ organizes work and workers into separate units responsible for particular kinds of customers.	Customer departmentalization
When a person performs a number of different activities in their job they are showing they have ____.	Skill variety
Functional departmentalization is based on:	The different business functions or types of expertise used to run a business
A collection of activities that transform inputs into outputs is referred to as a(n):	Organizational process
What is a method of subdividing work and workers into separate organizational units that make responsibilities for completing particular task?	Departmentalization
What rights do people in Chain of command have?	All of the above
The terms _____and ____ are also used to describe different functional within an organization.	Line and staff
____________is the Motivation that comes from the job itself rather than from out side rewards such as a raise or praise from the boss.	Internal motivation
_____ departmentalization is organizing work and workers into separate units responsible for particular areas of expertise.	Functional
_____ departmentalization is a hybrid organizational structure in which two or more forms departmentalization are used together.	Matrix
A team that provides direction to authority concerning specific issues is a_____.	Employee involvement team
What are the 5 kinds of teams?	Traditional work groups, employee involvement groups, semi-autonomous work groups, self-managing teams, and self-designing teams
At What point will team members finally accept team goals to be operation as a unit.	Norming
What is the last stage of team development?	Performing
Which of the following is not a team conflict?	Eating lunch together
What is the central stage of Stages of Team Development?	Both B & C
When a team member withholds their effort and fails to perform their share of work, they are known as what?	Both B & C
What is the first stage of team development?	Forming
What types of goals are extremely ambitious that no one knows how to reach?	Strength goals
What are the four stages of development?	Forming, storming, norming and performing
What is the primary cause of team conflict?	Disagreements over team goals and priorities
Which of the following are ways for teams to have good fights?	Both A and B
A crew composed of two or more people who work together to achieve a shared goal is called a:	traditional work group
Informally agreed-upon standards that regulate team behavior is called:	norms
Work teams hold themselves accountable for three things. What are they?	Pursuing a common purpose, achieving performance goals, and improving interdependent work processes.
What team is composed of employees from different functional areas of the organization?	A cross-functional team
Companies today are making greater use of teams because they have shown to improve?	All of the above
Teams help firms improve ________ and _________ in many ways.	Product and service quality
What does EEOC stand for?	The Equal Employment Opportunity Commission
The meaning of Job Analysis is?	A purposeful, systematic process for collecting information on the important work related aspects of a job
The process of determining how well a selection test or procedure predicts future job performance is…..	Validation
What test measures the extent to which an applicant possesses the particular kind of ability needed to do a job well?	Both B and C
A written summary of the qualifications needed to successfully perform a particular job is called:	job specifications
Procedures used to verify the truthfulness and accuracy of information that applicants provide about themselves is called:	background checks
360 degree feedback comes from what four sources?	Boss, Subordinates, Peers and Coworkers, Employee
________ are extensive questions about their personal backgrounds and life experiences.	Biographical Data
Which of the following is not one of the three parts of human resource management?	Processing
A written summary of the qualifications needed to successfully perform a particular job is the definition of which of the following?	Job specifications
Tests that require applicants to perform tasks that are actually done on the job are known as:	Work sample tests
When 360-degree feedback is used, feedback is obtained from:	All of the above
Which is not a form of sexual harassment?	Request for lunch
What is a purposeful systematic process for collecting information on the important work related aspects of a job?	Job analysis
_________ is a form of discrimination in which unwelcomed sexual advances, requests for sexual favors or other verbal or physical conduct of a sexual nature occurs.	Sexual harassment
_____ also called a performance test, requires applicant to perform tasks that are actually done on the job.	Work sample test
If former employers provide potential employers with unsubstantiated information that damages applicants’ chances of being hired, applicants can sue for defamation. Of employers, over half _____ information about previous employees.	will not provide
When previous employers decline to provide meaning references or background information, they put other employers at risk of _____ lawsuits.	Negligent hiring
A common misconception is that workplace _____ and _____ action are the same.	Diversity; Affirmative
Evidence strongly indicates that there is ____ and ____ racial and ethical discrimination in the hiring process of many organizations.	Strong; Persistent
What is the invisible barrier that prevents women and minorities form advancing to the top jobs in the organization?	Glass ceiling
____ is the degree to which someone is not angry , depressed, anxious , emotional , insecure and excitable.	Emotional stability
Which discrimination is treating people differently because of their age?	Age discrimination
What are the three ways diversity makes good business senses?	All of the above
Which level of diversity consists of differences in personality, attitudes, beliefs, and values?	Deep-level diversity
(________) occurs when people are treated differently because of their disabilities.	Disability discrimination
What title of the Civil Rights Act of 1964 requires workers to have equal employment opportunities when being hired or promoted?	VII
Title VII prohibits companies from discrimination on the basis of:	All of the above
What can companies do to reduce age discrimination?	Ensure that older and younger workers interact with each other
________ is the degree to which organizational or group members are psychologically attracted to working with each other to accomplish a common objective.	Social integration
Differences such as personality and attitudes that are communicated through verbal and nonverbal behaviors and are learned only through extended interaction with others is called:	Deep-level diversity
The invisible barrier that prevents women and minorities from advancing to the top jobs in organizations is called:	Glass ceiling
What is the difference between affirmative action and diversity?	Affirmative action has a more narrow focus and diversity has a broad focus.
Which dimension of a person’s personality has the largest impact on behavior in an organization?	Conscientiousness
Diversity programs try to create a positive ____ ____ where no one is advantaged or disadvantaged.	Work environment
Price waterhouse coopers (PWC), Coca-Cola and Georgia Power all have ____ men running diversity programs.	White

Created by: BeccaLeigh756