Chapter 6 CNA Word Scramble

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Question	Answer
Bullying	Repeated attacks or threats of fear, distress, or harm by a bully toward a victim
burnout	a job stress resulting in being physically or mentally exhausted, having doubts about your abilities, and having doubts about the value of your work
confidentiality	trusting others with personal and private information
conflict	a clash between opposing interests or ideas
courtesy	a polite, considerate, or helpful comment or act
gossip	to spread rumors or talk about the private matters of others
harassment	to trouble, torment, offend, or worry a person by one's behavior or comments
priority	the most important thing at the time
professionalism	following laws, being ethical, having good work ethics, and having skills to do your work
stress	the response or change in the body caused by any emotional, physical, or social, or economic factor
stressor	the event or factor that causes stress
teamwork	staff members work together as a group each person does his or her part to give safe and effective care
work ethics	behavior in the workplace
NATCEP	Nursing assistant training and competency evaluation program
Professionalism	involves following laws, being ethical, having good work ethics, and having the skills to do your work
Work ethics	deals with behavior in the workplace
Your Health	your health is important as a student and nursing assistant. in order to learn and to give safe and effective care, you have to be physically and mentally healthy.
your hygiene	your hygiene needs careful attention
your appearance	how you look affects the way people think about you and the agency
childcare	someone needs to care for you children when you leave for school or work, while you are at school or work, and before you get home.
transportation	plan for getting to and from school or work
attendance	your NATCEP or employer has an attendance policy
your attitude	you need a good attitude and show that you enjoy work
gossip	to gossip means to spread rumors or talk about the private matters of others. gossiping is unprofessional and hurtful.
confidentiality	this means trusting others with personal and private information
speech and language	your speech and language must be professional. words used in a home and social settings may not be proper in class, the clinical setting, and at work.
courtesies	a polite, considerate, or helpful comment or act.
personal matters	you were hired to do a job. personal matters cannot interfere with your job otherwise care is neglected
meals and breaks	meal breaks are usually 30 minutes other breaks are usually 15 minutes
job safety	you must protect patients, residents, families, visitors, co workers, and yourself from harm
planning your work	a priority is the most important thing at the time
dealing with conflict	conflict is a clash between opposing interest or ideas
burnout	burnout is a job stress resulting in being physically or mentally exhausted, having doubts about your abilities, and having doubts about the values of your work
harassment	to trouble, torment, offend, or worry a person by ones behavior or comments.
sexual harassment	involves unwanted sexual behaviors by another
bullying	repeated attacks or threats of fear, distress, or harm by a bully toward a victim

Created by: siennametz