Habit 4 Word Scramble
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| Question | Answer |
| Name the 7 key listening skills | 1. Be attentive 2. Ask open-ended questions 3.Asl probing questions 4.Ask for clarifications 5. Paraphrase 6.Be attuned to and reflect feelings 7. summarize |
| Get | More wins, faster better, solutions to problems, richer more lasting relationships |
| Do | Balance courage with consideration,Be happy for the sucess of othefrs,share cfredit and recognition,Make deposits in others eba's |
| See | There is plenty for everyone,It is possible to win a way that others win too, Noo one has to lose |
| Ways to make deposits in others EBA | 1.Find out what a deposit in other eba is 2.small acts of kindness 3. keep promises 4. keep confidence 5. be loyal to the absent 6. keep clear expectations 7.apologize 8. forgive |
| Courage and consideration matrix | win-win or no deal, win-lose,lose-lose, lose win |
Created by:
ktrout
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