Module 4 Word Scramble
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| Question | Answer |
| Win-Lose | High on courage, low on consideration. You are bold but cold. |
| Win-Win | You go for Win-win or no deal. You are ready to walk away before someone loses. |
| Lose-Win | Low on courage, high on consideration. You are eager to please but wont stand up for yourself. |
| Lose-Lose | If you can win, nobody wins. You are low on both courage and consideration. |
| Do small acts of kindness | Be kind to others and create connections while making deposites. |
| EBAs | Emotional Bank Accounts. positively adding to someone emotional bank accounts helps make friends and build strong relationships . |
| Keep promises | Make good on promises because they will break someone trust quick. |
| Keep confidences | When someone shares something confident with you, you should keep it to yourself. |
| Be loyal to the absent | Avoiding gossip. |
| Set clear expectations | Be clear about your intentions and follow through. |
| Apologize | If you are wrong, admit to it. If you don't you could make the problem bigger. |
| Forgive | Forgive so you don't keep hurting yourself the way you were hurt. |
| Withdrawal | Taking away from someones Emotional Bank Account. |
Created by:
bradford_am
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