Chapter 9 Thinking Word Scramble
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| Question | Answer |
| cognition | mental activities associated with thinking, knowing, and communication information. |
| concepts | mental groupings of similar objects, events, ideas, and people. |
| we form concepts by developing | prototypes |
| prototypes | a mental image or best example of a category |
| algorithms | step by step procedures that guarantee a solution |
| heuristics | mental shortcut. helps to reach a solution that is probably correct but not guaranteed |
| insight | an abrupt, true seeing, and often satisfying solution |
| confirmation bias | a tendency to search for information that supports our preconceptions and to ignore or distort contradictory evidence |
| fixation | an inability to see a problem from a fresh perspective |
| mental set | our tendency to approach a problem with the mind-set of what has worked for us previously |
| predisposes what we perceive | perceptual set |
| predisposes how we think | mental set |
| intuition | our fast, automatic, unreasoned feelings and thoughts |
| availability heuristic | operates when we estimate the likelihood of events based on how mentally available they are (coming to fear rare events such as flying in an airplane and it crashing) |
| overconfidence | tendency to overestimate the accuracy of our knowledge and judgements (being able to read many chapters the night before) |
| belief perseverance | tendency to cling to our beliefs in the face of contrary evidence |
| framing | the way we present an issue, sways our decisions and judgements. to scare people framing is projected in numbers. |
| language | our spoken, written, or signed words and the way we combine them to communicate meaning |
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