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Sm. Bus. Manage. Test

Enter the letter for the matching Answer
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1.
what percent of your business's gross annual sales should be spent on advertising?
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2.
statute prohibiting any discrimination of any qualified person with disabilities in hiring
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3.
the business plan is part of which SBM function?
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4.
a written document that sets out the basic idea underlying a business and any related start-up considerations, developed before you begin operations
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5.
a provision added to the fair labor standard act, outlawing discrimination in women's wages
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6.
more permanent assets such as land, buildings, fixtures, and equipment
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7.
a vision or mission statement you want to accomplish: broad, general, without a specific time period in which to accomplish them
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8.
a list of the major responsibilities/tasks of a particular job-should be given to all prospective employees so there's no confusion later on
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9.
specific actions you will take to complete/achieve your goals
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10.
4 objectives to identify before developing a business plan
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11.
when was DMORT created
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12.
economic theory in funeral service, let the seller beware
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13.
financial statement that provides a snapshot of a business's financial position at any specific point in time
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14.
reports about the funeral home, its employees by local radio, tv, or newspapers
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15.
this SBM function is closely associated with planning-it is monitoring the activities you are doing to complete your goals
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16.
a statistical study of the population in your market area that provides you with the number of people, their ages, average income, etc.
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17.
inducing the public to have a positive feeling about your funeral home, can reinforce your advertising
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18.
a formalized business arrangement which is a contractual agreement that creates a marketing system between a franchisor and a franchisee
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19.
meeting the needs of grieving families that have suffered the loss of a loved one should be the _____ objective of a funeral home
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20.
one of the facets of this SBM function is to create a friendly environment for employees
A.
caveat venditor
B.
leading
C.
planning function
D.
public relations
E.
primary
F.
job description
G.
business plan
H.
1) identify the nature of the business opportunity, 2) present and define the approach you will take to exploit the opportunity, 3) what are the factors I need to make the business successful?, 4) state the various methods of raising capital
I.
demographic survey
J.
2-5%
K.
objectives
L.
franchise
M.
equal pay act
N.
goals
O.
fixed assets
P.
balance sheet
Q.
1990
R.
American's with disabilities act of 1990
S.
controlling
T.
publicity
Type the Answer that corresponds to the displayed Question.
incorrect
21.
a document given to every employee, should be signed by the employee acknowledging that they've read and understood the company policies within
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22.
obtaining and maintaining adequate workspace and funeral equipment
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23.
to generate money to cover expenses and invest in the business & to make a return on investment (profit) should be the _____ objectives of a funeral home
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24.
achieving the goals of a funeral home through personnel and resources
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25.
what percentage of a firm's profits should go toward employee wages?
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26.
the art of motivating people towards the achievement of a goal or set of goals
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27.
as a manager, you must make sure that the efforts of all personnel are directed to ensure that quality in the production of your goods/services is achieved and meets the company's standards and expectations
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28.
total sales-total expenses equals
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29.
registered right of an inventor to make, use, and sell an invention
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30.
marketing: an intangible asset that is a distinct name, sign, or symbol that the federal government grants exclusive rights to the use of

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