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Handbook Chap 11

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Question
Answer
MCO stands for what?   managed care organization  
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In addition to HMO's, other types of prepaid group practice models that use a managed care approach are operated by what?   MCO's - managed care organization  
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Capitation   a systgem of payment used by managed care plans in which physicians and hospitals are paid a fixed per capita amount for each patient enrolled over a stated period of time regardless of the type and # of services provided.  
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Medicare and Medicaid beneficiaries also may become members of what whether retired or employed?   managed care plans  
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primary care physician   also called gatekeeper; a physician who controls patient access to specialists and diagnostic testing services.  
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what was the usual method of billing by physicians in private practice before capitation?   fee-for-service  
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Name four types of HMO models   1. Prepaid Group Practice Model 2. Staff Model 3. Network HMO 4. Direct Contract HMO  
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exclusive provider organization   type of managed care that combines features of HMO's and PPO's  
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foundation for medical care   an organization of physicians sponsored by a state or local medical association  
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Name two basic types of foundations for medical care operations   1. comprehensive type 2. claims-review type  
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IPA   independent practice association; another type of MCO in which the physicians are not employees and are not paid salaries; paid by capitation or fee-for-service from premiums collected; a withhold is used to cover costs of operating the IPA  
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PPO   preferred provider organization; type of managed care plan where physicians provide services at a discount to patients who are members of the plan  
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POS   point of service plan - combines elements of HMO and a PPO while offering some unique features; allows patient to choose service from either an HMO provider or PPO provider  
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Provider-sponsored organization   PSO - managed care plan that is owned and operated by a hospital and provider group instead of an insurance company  
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If a medical plan is paid by the employer the plan is regulated by what?   ERISA - the employee retirement income security act - regulated by DOL  
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QIO   Quality Improvement Organization - performs reviews on medical necessity - formerly known as professional or peer review.  
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A peer review is an evaluation of what rendered by a practicing physician or physicians within a specialty group?   the quality and efficiency of services  
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carve out   medical services not included in the contract benefits - can be contracted for separately  
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preauthorization   required by some managed care plans for certain services or referral for patient to see a specialist.  
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What are 4 types of referrals?   1. Formal referral 2. direct referral 3. verbal referral 4. self referral  
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True or False: In some managed care plans, when a PCP sends a patient to a specialist for consultation who is not in the plan, the specialist bills the PCP   True  
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a managed care plan where a specialist bills the PCP encourages PCP's to do what?   to not refer patients to specialists not on the plan so that he or she can retain profits  
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network facilities   many managed care plans require patients have lab or radiology studies performed at plan-specified facilities  
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copayment   fixed fee paid by the patient to the provider at the time of service  
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stop-loss limit   if a patient's services are more than a certain amount, the physician can begin asking the patient to pay for services.  
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withhold   in a managed care plan, is the percentage of the monthly capitation payment retained or percentage of the allowable charges to physicians until the end of the year to cover operating expenses  
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when a prepaid group practice plan limits the patient's choice of personal physicians this is termed what?   a closed panel program  
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in a managed care setting, a physician who controls patient access to specialists and diagnostic testing services is known as what?   gatekeeper or PCP  
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what are 3 systems that allow for better negotiations for contracts with large employers?   1. Managed care organizations 2. physician hospital organizations 3. group practice accepting a variety of MCO's  
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the oldest type of the prepaid health plans is what?   HMO  
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name 4 type3s of HMO models   1. Prepaid group practice model 2. staff model 3. network model 4. direct contract model  
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what is a foundation for medical care?   an organization of physicians sponsored by a state or local medical association concerned with the development and delivery of medical services and cost of health care.  
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name two types of operations used by a foundation of medical care   1. comprehensive type-designs & sponsors prepaid health plans or sets of minimum benefits 2. claims review types - provides evaluation of the quality and efficiency of services  
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a health benefit program in which enrollees may choose any physician or hospital for services but obtain a higher level of benefits if preferred providers are used is known as what?   PPO  
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HMO's and PPO's consisting of a network of physicians and hospitals that provide an insurance company or employer with discounts on their services are referred to collectively as what   point of service  
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an organization that reviews medical necessity, reasonableness, appropriateness and completeness of inpatient hospital care is called what?   quality improvement organization or peer review  
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to control health care costs, the process of reviewing and establishing medical necessity for services and providers' use of medical care resources is called what?   utilization review  
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what is the meaning of a "stop-loss" provision that might appear in a managed care contract?   if the patient's services are more than a certain amount the physician can begin asking the patient to pay  
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quality improvement organization (QIO) does what?   1. examines evidence for admission and discharge of a patient from the hospital 2. evaluates the quality and efficiency of services rendered by a practicing physician or physicians in a specialty group 3. settles disputes over fees  
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a type of managed care plan regulated unmder insurance laws combining features of HMO's and PPO's that employers agree not to contract with any other plan is known as what?   EPO -exclusive provider organization  
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medical services not included in a managed care contract's capitation rate but that may be contracted for separately are referred to as   carve outs  
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when the PCP informs the patient and telephones the referring physician that the patient is being referred for an appointment, this is called what?   verbal referral  
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plan-specified facilities listed in managed care plan contracts where patients are required to have lab and x-ray tests done are called what?   network facilities  
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True or False: an HMO can be sponsored and operated by a foundation   true  
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True or False: a quality improvement organization determines the quality and operation of health care   true  
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True or false: an employer may offer the services of an HMO clinic if he or she has five or more employees   false  
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True or False: Medicare and Medicaid beneficiaries may not join an HMO   false  
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True or false: withheld managed care amounts that are not yet received from the managed care plan by the medical practice should be shown as a write-off in an accounts journal   false  
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