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HRM Test #1

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Question
Answer
show The policies, practices, and systems that influence employees' behavior, attitudes, and performance.  
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show An organization's employees, described in terms of their training, experience, judgement, intelligence, relationships, and insight.  
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show An organization in which technology, organizational structure, people, and processes all work together to give an organization an advantage in the competitive environment.  
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show The process of getting detailed information about jobs.  
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Job Design   show
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Recruitment   show
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Selection   show
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show A planned effort to enable employees to learn job-related knowledge, skills, and behavior.  
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show The acquisition of knowledge, skills, and behaviors that improve an employee's ability to meet changes in job requirements and in customer demands.  
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show The process of ensuring that employees' activities and outputs match the organization's goals.  
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show Identifying the numbers and types of employees the organization will require to meet its objectives.  
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Evidence based HR   show
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show A company's commitment to meeting the needs of its stakeholders  
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Stake holders   show
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Ethics   show
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show organization that supports lifelong learning by enabling all employees to acquire and share knowledge.  
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show Each employee's and each group's ongoing efforts to gather information and apply the information to their decisions in a learning organization.  
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Transaction processing   show
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show Computer software systems designed to help managers solve problems by showing how results vary when the manager alters assumptions or data.  
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show Computer systems that support decision making by incorporating the decision rules used by people who are considered to have expertise in a certain area.  
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show Display of series of HR measure, showing human resource goals and objectives and progress toward meeting them.  
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HRM Audit   show
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Involuntary Turnover   show
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show Turnover initiated by employees (often when the organization would prefer to keep them).  
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Outcome Fairness   show
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Procedural Justice   show
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show A judgement that the organization carried out its actions in a way that took the employee's feelings into account.  
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show Principle of discipline that says discipline should be like a hot stove, giving clear warning and following up with consistent, objective, immediate consequences.  
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Progressive Discipline   show
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Alternate Dispute Resolution   show
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show Organization's policy of making managers available to hear complaints.  
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Peer Review   show
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show Nonbinding process in which a neutral party from outside the organization hears the case and tries to help the people in conflict arrive at a settlement.  
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Arbitration   show
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show A referral service that employees can use to seek professional treatment for emotional problems or substance abuse.  
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show A service in which professionals try to help dismissed employees manage the transition from one job to another  
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Job Withdrawal   show
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show The set of behaviors that people expect of a person in a particular job  
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show Uncertainty about what the organization expects from the employee in terms of what to do or how to do it.  
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Role Conflict   show
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show A state in which too many expectations or demands are placed on a person.  
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show The degree to which people identify themselves with their jobs  
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show Degree to which an employee identifies with the organization and is willing to put forth effort on its behalf.  
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show A pleasant feeling resulting from the perception that one's job fulfills or allows for fulfillment of one's important job values.  
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show Process of formally identifying expectations associated with a role.  
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show Condition in which all individuals have an equal chance for employment, regardless of their race, color, religion, sex, age, disability, or national origin.  
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Equal Employment Opportunity Commission (EEOC)   show
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Affirmative Action   show
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show Under the Americans with Disabilities Act, a physical or mental impairment that substantially limits one or more major life activities, a record of having such an impairment, or being regarded as having such an impairment.  
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show EEOC's Employer Information Report, which counts employees sorted by job category, sex, ethnicity, and race.  
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show Guidelines issued by the EEOC and other agencies to identify how an organization should develop and administer its system for selecting employees so as not to violate anti-discrimination laws.  
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Office of Federal Contract Compliance Procedures (OFCCP)   show
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Disparate Treatment   show
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show A necessary (not merely preferred) qualification for performing a job.  
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Disparate Impact   show
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show Rule that finds evidence of discrimination if any organization's hiring rate for a minority group is less than 4/5 the hiring rate for the majority group.  
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show An employer's obligation to do something to enable an otherwise qualified person to perform a job.  
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show Unwelcome sexual advances as defined by the EEOC.  
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Created by: kstocker3