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HRM Test #1

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Question
Answer
show The policies, practices, and systems that influence employees' behavior, attitudes, and performance.  
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show An organization's employees, described in terms of their training, experience, judgement, intelligence, relationships, and insight.  
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High Performance Work System   show
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show The process of getting detailed information about jobs.  
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show The process of defining the way work will be performed and the tasks that a given job requires.  
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show The process through which the organization seeks applicants for potential employment.  
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Selection   show
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Training   show
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show The acquisition of knowledge, skills, and behaviors that improve an employee's ability to meet changes in job requirements and in customer demands.  
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Performance Management   show
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Human Resource Planning   show
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show Collecting the using data to show that human resource practices have a positive influence on the company's borrow line or key stakeholders.  
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show A company's commitment to meeting the needs of its stakeholders  
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Stake holders   show
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show The fundamental principles of right and wrong.  
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show organization that supports lifelong learning by enabling all employees to acquire and share knowledge.  
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Continuous Learning   show
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Transaction processing   show
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show Computer software systems designed to help managers solve problems by showing how results vary when the manager alters assumptions or data.  
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Expert Systems   show
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show Display of series of HR measure, showing human resource goals and objectives and progress toward meeting them.  
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HRM Audit   show
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Involuntary Turnover   show
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Voluntary Turnover   show
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Outcome Fairness   show
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show A judgement that fair methods were used to determine the consequences an employee receives.  
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show A judgement that the organization carried out its actions in a way that took the employee's feelings into account.  
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show Principle of discipline that says discipline should be like a hot stove, giving clear warning and following up with consistent, objective, immediate consequences.  
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show A formal discipline process in which the consequences become more serious if the employee repeats the offense.  
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show methods of solving a problem by bringing in an impartial outsider but not using the court system.  
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show Organization's policy of making managers available to hear complaints.  
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Peer Review   show
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Mediation   show
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Arbitration   show
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show A referral service that employees can use to seek professional treatment for emotional problems or substance abuse.  
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show A service in which professionals try to help dismissed employees manage the transition from one job to another  
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Job Withdrawal   show
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Role   show
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show Uncertainty about what the organization expects from the employee in terms of what to do or how to do it.  
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show An employee's recognition that demands of the job are incompatible or contradictory.  
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Role Overload   show
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Job Involvement   show
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Organizational Commitment   show
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show A pleasant feeling resulting from the perception that one's job fulfills or allows for fulfillment of one's important job values.  
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show Process of formally identifying expectations associated with a role.  
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show Condition in which all individuals have an equal chance for employment, regardless of their race, color, religion, sex, age, disability, or national origin.  
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Equal Employment Opportunity Commission (EEOC)   show
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show An organization's active effort to find opportunities to hire or promote people in a particular group.  
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Disability   show
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EEO-1 Report   show
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show Guidelines issued by the EEOC and other agencies to identify how an organization should develop and administer its system for selecting employees so as not to violate anti-discrimination laws.  
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show Agency responsible for enforcing the executive orders that cover companies doing business with the federal government.  
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show Differing treatment of individuals, where the differences are based on the individuals' race, color, religion, sex, national origin, age, or disability status.  
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show A necessary (not merely preferred) qualification for performing a job.  
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Disparate Impact   show
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4/5 Rule   show
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Reasonable Accommodation   show
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Sexual Harassment   show
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Created by: kstocker3