ADV3008 Test 2 Vocab and Terms
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Information gathered about a particular market or market segment | show 🗑
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show | recruiting
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Marketers using customer satisfaction studies is to ___ customers | show 🗑
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show | regaining
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Companies need to know all about how people perceive their products. This is called ___ | show 🗑
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show | advertising research
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___is used to help define the product concept or to assist in the selection of target markets, advertising messages, or media vehicles | show 🗑
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show | creative concept research
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show | pretesting of ads
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show | postesting of ads
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Companies develop an advertising strategy by blending elements of the ___ | show 🗑
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To seek information about any or all of the various elements of advertising companies use ___ | show 🗑
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___for a brand encompasses both utilitarian and symbolic benefits to the consumer | show 🗑
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The Young & Rubicam ad agency developed a model called the ___ to measure brands in terms of differentiation, relevance, esteem, and familiarity in that order | show 🗑
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With any new product, the biggest problem is the ___ | show 🗑
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show | dominance concept
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show | media research
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show | advertising
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show | testing
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To increase the likelihood of preparing the most effective advertising messages, companies use ___ | show 🗑
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show | posttesting
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We refer to product concept as ___ | show 🗑
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Some researchers use a process called ___, in which they present 10-12 product benefits to a group of consumers in a focus group | show 🗑
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Advertisers may pretest an advertising strategy or particular commercials with various audience groups representing different ___ | show 🗑
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Consumer’s ___ are outside advertisers’ control, but the messages they create to appeal to those ___ are not | show 🗑
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Pretesting helps identify outstanding ads and commercials and helps determine what a ___ says and how well it says it | show 🗑
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The broad media categories of print, electronic, didigtal interactive, direct mail and out-of-home are referred to as ___ | show 🗑
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___ refer to newspapers or magazines, radio or TV, and so on | show 🗑
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show | media vehicle
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___ are the size or length of an ad | show 🗑
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show | to analyze the situation and define the problem
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show | Marketing information system
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show | conduct informal (exploratory) research
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Information collected from the marketplace about a specific problem is called ___ | show 🗑
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show | secondary data
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___ is the third step in the marketing research process | show 🗑
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show | conducting formal research
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When a company wants to collect primary data directly from the marketplace about a specific problem or issues, it uses ___ | show 🗑
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show | qualitative research
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Researchers may perform a survey or some other form of ___ to get hard numbers about specific marketing situations | show 🗑
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show | projective techniques
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show | intensive techniques
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Advertisers use ___ to gain reliable, hard statistic about specific market conditions or situations | show 🗑
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In the ___, researchers monitor people’s action | show 🗑
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show | Universal Product Code
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To measure actualy cause-and-effect relationships, researchers use the ___ | show 🗑
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show | direct questioning
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show | central location tests
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In ___, test commercials are shown with noncompeting control commercials to determind their effectiveness, measure comprehension, and attitude shifts, and detect weaknesses | show 🗑
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Some advertisers use ___ to measure a campaign’s effectiveness in creating a favorable image for a company, its brand, or its products | show 🗑
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show | recall tests
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By using ___ researchers can test and ad’s attention-getting value, readability, and understandability | show 🗑
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The final step in the research process involves ___ | show 🗑
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show | the accuracy of the findings
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show | validity
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show | reliable
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A ___ is a document that serves as a guide for the present and future marketing activities of an organization | show 🗑
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The ___ has a profound effect on an organization’s advertising | show 🗑
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The ___ is a short description of the organization’s purpose and philosophy | show 🗑
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show | situation analysis
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___ are the third part of the marketing plan and are clear, quantifiable, realistic marketing goals that are to be accomplished within a defined time period | show 🗑
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___ include goals related to increasing or maintaining sales volume, sales volume by product line, gross profits by product line, sales volume by distribution point, and market share | show 🗑
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show | communication objectives
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show | DAGMAR
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The ___ describes how the company plans to meet its marketing objectives | show 🗑
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show | define and select the target market
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show | positioning
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show | product attribute
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show | price/quality
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___ is positioning on the basis of how a product is used | show 🗑
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___ is positioning the brand against other products that, while not the same, offer the same class of benefits | show 🗑
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show | product user
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show | product competitor
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___ is positioning apart from competitors through the creation or use of some recognized symbol or icon | show 🗑
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A company’s objectives indicate wehre it wants to go; the strategy indicates the intended route; and the ___ determine the specific short-term action to be taken | show 🗑
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show | relationship marketing
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___ is the ratio of perceived benefits to the costs | show 🗑
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The company sells the product but does not follow up in any way in ___ | show 🗑
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show | reactive relationship
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The salesperson phones customers shortly after the sale to check whether the product meets expectations and asks for product improvement suggestions and any specific disappointments in ___ | show 🗑
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The salesperson or company contacts customers from time to time with suggestions about improved product use or helpful new product in ___ | show 🗑
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show | partnership
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The relationship a company seeks with a customer is different from the one it seeks with the ___ | show 🗑
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___ or service categories make deeper, personal relationships more desirable | show 🗑
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___ margins per customer suggest that the marketer should pursue basic transactional relationships augmented by brand image advertising | show 🗑
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IMC is both a ___ and a ___ | show 🗑
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show | wholeness
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The ___ is a simple illustration of how perceptions are created from the various brand message sources | show 🗑
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The ___ is a natural outgrowth of the marketing plan and is prepared in much the same way | show 🗑
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show | advertising manager
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show | sells, tells
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The first step in the advertising pyramid is to ___ | show 🗑
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The second step in the advertising pyramid is to ___ | show 🗑
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show | develop conviction
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Once convinced, some people may be moved to ___ the product | show 🗑
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show | action
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show | learn-feel-do
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show | advertising objective
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___ blends the elements of the creative mix together | show 🗑
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show | target audience
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show | product concept
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As an element of creative strategy, the ___ are all the vehicles that might transmit the advertiser’s message | show 🗑
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show | advertising message
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show | percentage of sales method
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show | share of market/share of voice method
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The ___, also known as the budget buildup method is used by many large national advertisers in the US | show 🗑
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In the ___, ,a company runs a series of tests in different markets with different budgets to determine the best level of advertising expenditure | show 🗑
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show | sales
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The person in charge of negotiating and contracting with the media is called a ___ | show 🗑
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Success as a ___ requires a range of knowledge and abilities | show 🗑
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Buyers need to know how to by ___ and ___ space | show 🗑
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The __ campaign benefited greatly from the outstanding color reproduction available only from magazines | show 🗑
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When the dark or colored background of the ad extends off the end of the page, it is said to ___ off the page | show 🗑
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If a company plans to advertise in a particular magazine consistently, it may seek a highly desirable ___ | show 🗑
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A ___ is a large ad placed in the middle of a page and surrounded with editorial matter | show 🗑
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___ are surrounded by even more editorial matter | show 🗑
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show | insert
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show | gatefold
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One of the most dramatic developments in publishing is the emergence of magazines with ___ | show 🗑
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___ are purchased for entertainment, information or both, are edited for consumers who buy the products for their own personal consumption | show 🗑
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show | farm publications
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show | business magazines
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Today, most US cities have a ___ | show 🗑
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show | regional publications
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show | national magazines
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show | assess its audience
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show | rate base
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show | guaranteed circulation
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A ___ is a thorough analysis of the circulation procedues | show 🗑
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show | primary circulation
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show | secondary readership
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show | vertical publication
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A ___ deals with a particular job function across a veriety of industries | show 🗑
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In ___, the publisher mails the magazine free to individuals who the puslisher thinks can influence the purchase of advertised products | show 🗑
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show | cover date
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The ___ is the date the magazine is actualy issued | show 🗑
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The ___ is the date all ad material must be in thepublsiher’s hands for a specific issue | show 🗑
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___ are based on the number of ad insertions, usually within a year | show 🗑
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___ are based on the total amount of space bought during a specific period | show 🗑
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show | various media
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show | media buyer
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___ are now the third largest medium | show 🗑
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show | daily newspaper
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___ serve small urban or suburban residential areas and farm communities | show 🗑
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The ___ is about 22 inches deep and 13 inches wide and is divided into 6 columns | show 🗑
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show | tabloid newspaper
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show | standard advertising unit
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show | display advertising
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___ provide a community marketplace for goods, services, and opportunities of every type | show 🗑
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___ mean that they allow no discounts | show 🗑
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a ___ is this different between the contacted rate and the earned rate for the actual inches run | show 🗑
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An ___ serves as a contract between the advertiser and the publication | show 🗑
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___ reaches its audience by transmitting electromagnetic waves through the air across some geographic territory | show 🗑
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show | cable tv
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show | convenience and efficiency
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show | sponsorship
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show | cosponsor
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show | spot announcements
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show | syndicated
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show | syndication
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show | inventory
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In ___, former popular network programs are sold to individual stations for rebroadcast | show 🗑
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show | first-run syndication
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show | barter syndication
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___ or informercial | show 🗑
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show | rating services
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In the US, ___ is the major rating service for television | show 🗑
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___ have helped change the face of TV ratings measurement | show 🗑
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___ is 8 to 11pm eastern and 7 to 10pm central | show 🗑
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___ refers to the number of households that own televisions sets | show 🗑
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The percentage of homes in a given area that have one or more TV sets turned on at any point in time is expressed as ___ | show 🗑
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show | program rating
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show | audience share
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The total number of homes reached by some portion of a program is called ___ | show 🗑
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The distribution of the audience into demographic categories is called___ | show 🗑
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The ___ are the total rating points a particular media schedule achieves over a specific period | show 🗑
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show | avails
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show | preemption rate
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show | affidavit or performance
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show | makegoods
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show | spot radio
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___denotes radio spots purchased by a local advertiser or agency | show 🗑
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show | gross rating points
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The ___ is the total number of different people who listen to a radio station for at least 5 minutes in a quarter hour | show 🗑
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show | cume rating
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___ relies on observation, attempts to be unbiased, and consists of systematic activities | show 🗑
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show | developmental, evaluative
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What type of data are verbal? | show 🗑
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show | quantitative
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show | primary
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show | open, reflexive
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show | dept interviews, focus groups
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If you collect information from the internet, you are retrieving___ | show 🗑
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show | most people including analysts do not perform well
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show | aperture
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A specific instance of a medium is called a ___ | show 🗑
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The percentage of a group exposed to a vehicle is called a ___ | show 🗑
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show | frequency
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You should emphasize reach when ___ and ___ | show 🗑
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show | frequency
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show | cost per thousand, cost per rating point
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What is the formula used to calculate average frequency? | show 🗑
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Effective frequency is ___ | show 🗑
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The quality of exposure of an ad message is referred to as ___ | show 🗑
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show | diminished with repeated exposures
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show | is ___
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The sales potential of a particular brand in a specific market is called the ___ | show 🗑
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A brand with a high CDI and low BDI will have ___ and ___ | show 🗑
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show | spillover media
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show | medium
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show | medium, ad message, copy
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show | CPM
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These objectives define the specific types of people the advertiser wants to reach___ | show 🗑
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show | when, where, how often
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show | gross impressions, gross rating points
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show | advertising impression
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The percentage of homes exposed to ONE advertising vehicle is called the ___ | show 🗑
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show | reach
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___ measures the intensity of a media schedule and is based on repeat exposures | show 🗑
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show | reach, frequency
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show | continuity
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A sophisticated set of procedures maintained by a marketing department that is designed to generate a continuous, orderly flow of information for use in making marketing decisions is ___ | show 🗑
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After analyzing the situation and defining the problem, the next step in the research process is to perform ___ | show 🗑
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show | primary and secondary
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show | internal data, and secondary data
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show | projective techniques
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show | fact, taste
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show | two-sided message
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show | one-sided message
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show | logical argument
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What does persuasion-memory problem lead to? | show 🗑
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According to the Elaboration Likelihood Model, how many routes to persuasion exist? | show 🗑
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According to the ELM model, what should you focus on for a low-relevance issue? | show 🗑
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Systematic procedures for helping a company to make marketing decisions are known as ___ | show 🗑
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___ uncovers information needed to make advertising decisions | show 🗑
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Which technique is most often used to measure the effectiveness of advertising? | show 🗑
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To increase the likelihood of preparing the most effective advertising messages, companies use ___ | show 🗑
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show | media classes
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show | vehicle
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