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chapter 7 part 2

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Question
Answer
large pharm]s have   scannable rx's  
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customers will be charged for   bounced check fees  
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flex spending cards are   medical credit cards for rx co-pays  
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a credit card is a digital/on-line loan like payment paid either   monthly or partially with added financial charges  
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a debit card is payments maid   directly from bank account  
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techs are responsible for reconciling   receipts at the day's end  
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a techs good public relation skills are to be most accessible of the pharm] because they're   the last to be in contact with the customer  
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an adequate drug stock is necessary for   avoiding customer inconvenience  
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inventory is the entire product stock   on hand for sale on a given day  
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important issues regarding inventory management involve how much   inventory to keep track, what inventory levels to adjust, & where to store it  
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techs have to restock, label shelves properly, locate stock,   set inventory border levels, rotate stock, & checking expiration dates for inventory maintenance  
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independent purchases are carried out by   pharmacists who deal directly with wholesalers  
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the 3 primary prchasing methods are   wholesale, just-in time, & prime vendor purchasig  
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wholesale purchasing is when pharm] share a   single source for all products  
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wholesale purchasing is an advantage by   reducing turnaround time, being lower in inventory, & convenience  
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disadvantages in wholesale purchasing are   higher purchasing costs, occasional supply shortages, & some drugs may be unavailable  
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just in time purchases are frequent purchases in quantities that are   just barely meeting supply needs til the next order  
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JIT is   just in time  
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JIT advantages are   reductions in inventory & the dollars commited to it  
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JIT disadvantages are   that the supplies must be ready readily available & meds must be accurately predicted  
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prime vendor purchasing gives an exclusive aggreement made by pharm]s for   a specified %age or dollar volume of a purchase, offers lower acquisition costs, & more common in hospital pharm]s  
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in wholesale purchasing, drugs & supplies are ordered from   a local vendor who delivers them daily  
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techs will grow good sense of how   fast drugs stocks are depleted  
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inventory records based on usage & seasonal patterns   can help with purchasing  
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some pharm]s have software to automate   drug ordering  
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techs also have to order   rx ontainers, rx lables, info sheet paper, & measuring devices  
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the process of receiving stock starts with   physical delivery  
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products delivered are checked comparing   with oder or requisition  
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invoices can be signed by   techs as well as pharmacists  
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controlled drugs have   separate invoices  
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posting is   reconcilling ivoices & updating inventory  
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techs handle drug returns due to   overstock, expiration, recalls, reformulated drugs, new packaging, & discontinues  
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rx refunds from consumers can't be   returned to stock  
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to pharm] policy, returned drugs shouldn't be   disposed of  
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